Review helpfulness prediction on e-commerce websites: A comprehensive survey
This comprehensive survey investigates methodologies and factors utilized for predicting
review helpfulness on e-commerce websites. Analyzing 132 research publications from the …
review helpfulness on e-commerce websites. Analyzing 132 research publications from the …
Online reviews: A literature review and roadmap for future research
This paper reviews and synthesizes existing research on online reviews, addresses the
knowledge gaps, and proposes directions for future research. Taking an interdisciplinary …
knowledge gaps, and proposes directions for future research. Taking an interdisciplinary …
Differential effects of analytical versus emotional rhetorical style on review helpfulness
This paper examines the interaction effect of analytical versus emotional rhetorical styles
and overall ratings on the perceived helpfulness of product reviews on an e-commerce …
and overall ratings on the perceived helpfulness of product reviews on an e-commerce …
Text sentiment classification of Amazon reviews using word embeddings and convolutional neural networks
M Qorich, R El Ouazzani - The Journal of Supercomputing, 2023 - Springer
Nowadays, the internet and social media ease the process of reviewing products.
Consumers expose their thoughts, opinions, and experiences about products and services …
Consumers expose their thoughts, opinions, and experiences about products and services …
A robust hybrid approach with product context-aware learning and explainable ai for sentiment analysis in amazon user reviews
In the ever-changing world of business, gaining valuable insights from customer
perspectives is crucial. Consumer evaluations are crucial performance indicators for …
perspectives is crucial. Consumer evaluations are crucial performance indicators for …
A method for exploring consumer satisfaction factors using online reviews: A study on anti-cold drugs
X Zhao, Z Huang - Journal of Retailing and Consumer Services, 2024 - Elsevier
Anti-cold drugs prove effective in alleviating cold symptoms and minimizing complications. In
recent years, there has been a growing tendency among the public to purchase these drugs …
recent years, there has been a growing tendency among the public to purchase these drugs …
How does topic consistency affect online review helpfulness? The role of review emotional intensity
Despite many scholars have devoted to understanding the effects of manager response on
review helpfulness, the mechanism of how the topic consistency between manager …
review helpfulness, the mechanism of how the topic consistency between manager …
Improving clothing product quality and reducing waste based on consumer review using RoBERTa and BERTopic language model
A Alamsyah, ND Girawan - Big Data and Cognitive Computing, 2023 - mdpi.com
The disposability of clothing has emerged as a critical concern, precipitating waste
accumulation due to product quality degradation. Such consequences exert significant …
accumulation due to product quality degradation. Such consequences exert significant …
Threat or prospect? Exploring the impact of digital entrepreneurs' artificial intelligence perception and intention to adopt blockchain technology on the achievement of …
This paper explores how digital entrepreneurs' intention toward blockchain technology
adoption, perception of reduced costs, and knowledge of Artificial Intelligence impact …
adoption, perception of reduced costs, and knowledge of Artificial Intelligence impact …
Natural language processing for analyzing online customer reviews: A survey, taxonomy, and open research challenges
In recent years, e-commerce platforms have become popular and transformed the way
people buy and sell goods. People are rapidly adopting Internet shop** due to the …
people buy and sell goods. People are rapidly adopting Internet shop** due to the …