Artificial Intelligence (AI) implementation in public administration is gaining momentum
heralded by the hope of smart public services that are personalised, lean, and efficient …

Digital transformation has become a buzzword that is permeating multiple fields, including
public administration and management. However, it is unclear what is transformational and …

Public administrations are investing in the digital transformation of their citizen-oriented
services and internal administrative processes. They are using co-production approaches …

Digital transformation approaches outside the public sector are changing citizens'
expectations of governments' ability to deliver high-value, real-time digital services. In …

This study organizes existing research on the public value of e-government in order to
investigate the current state and what value e-government is supposed to yield. The two …

Background: The psychological and behavioral responses during the early stage of
Coronavirus disease 2019 (COVID-19) in South Korea were investigated to guide the public …

Governments worldwide are strategically investing in artificial intelligence (AI) to improve
public services and streamline internal operations. In this context, national AI strategies play …

This study analyses the impact of the use of digital technology on economic growth for 39
African countries from 2012 to 2016. This analysis applies a system GMM estimator to …

Despite significant theoretical and empirical attention on public value creation in the public
sector, the relationship between artificial intelligence (AI) use and value creation from the …

Purpose The purpose of this paper is to introduce the special issue about generation of
public value through smart technologies and strategies. The key argument is that smart …