Emotional intelligence measures: A systematic review

LM Bru-Luna, M Martí-Vilar, C Merino-Soto… - Healthcare, 2021 - mdpi.com
Emotional intelligence (EI) refers to the ability to perceive, express, understand, and manage
emotions. Current research indicates that it may protect against the emotional burden …

Levels of emotional awareness: theory and measurement of a socio-emotional skill

RD Lane, R Smith - Journal of Intelligence, 2021 - mdpi.com
Emotional awareness is the ability to conceptualize and describe one's own emotions and
those of others. Over thirty years ago, a cognitive-developmental theory of emotional …

Face masks reduce emotion-recognition accuracy and perceived closeness

F Grundmann, K Epstude, S Scheibe - PloS one, 2021 - journals.plos.org
Face masks became the symbol of the global fight against the coronavirus. While face
masks' medical benefits are clear, little is known about their psychological consequences …

Bots with feelings: Should AI agents express positive emotion in customer service?

E Han, D Yin, H Zhang - Information Systems Research, 2023 - pubsonline.informs.org
Customer service employees are generally advised to express positive emotion during their
interactions with customers. The rise and maturity of artificial intelligence (AI)–powered …

The relationship between emotional intelligence and educators' performance in higher education sector

O Khassawneh, T Mohammad, R Ben-Abdallah… - Behavioral …, 2022 - mdpi.com
The significance of emotions in the classroom has been thoroughly explored, but
discussions on educators' abilities to recognize, regulate, and manage their emotions are …

[PDF][PDF] COVID-19: access to information, health service, daily life facility and risk perception of foreigners during coronavirus pandemic in South Korea

MNI Sarker, ML Raihan, Y Peng… - Archives of …, 2021 - archivesofmedicalscience.com
Introduction: The coronavirus disease outbreak has become a top global challenge. Critical
issues have emerged regarding access to information, health services, and daily …

[HTML][HTML] The impact of affective information on working memory: A pair of meta-analytic reviews of behavioral and neuroimaging evidence.

S Schweizer, AB Satpute, S Atzil, AP Field… - Psychological …, 2019 - psycnet.apa.org
Everyday life is defined by goal states that are continuously reprioritized based on available,
often affective information. To pursue these goals, individuals need to process and maintain …

[HTML][HTML] Gender differences in interoceptive accuracy and emotional ability: An explanation for incompatible findings

F Prentice, H Hobson, R Spooner, J Murphy - … & Biobehavioral Reviews, 2022 - Elsevier
Most theories of emotion describe a crucial role for interoceptive accuracy, the perception of
the body's internal physiological signals, in emotional experience. Despite support for …

The relationship between self-esteem, emotional intelligence, and empathy among students from six health professional programs

B Sa, N Ojeh, MAA Majumder, P Nunes… - … and learning in …, 2019 - Taylor & Francis
Abstract Theory: Psychosocial skills such as communication, empathy, and emotional
intelligence are now considered key attributes of health professionals. Self-esteem is …

Gender differences in the recognition of vocal emotions

A Lausen, A Schacht - Frontiers in psychology, 2018 - frontiersin.org
The conflicting findings from the few studies conducted with regard to gender differences in
the recognition of vocal expressions of emotion have left the exact nature of these …