Facilitating multi-turn emotional support conversation with positive emotion elicitation: A reinforcement learning approach

J Zhou, Z Chen, B Wang, M Huang - arxiv preprint arxiv:2307.07994, 2023 - arxiv.org
Emotional support conversation (ESC) aims to provide emotional support (ES) to improve
one's mental state. Existing works stay at fitting grounded responses and responding …

Empathetic and Emotionally Positive Conversation Systems with an Emotion-specific Query-Response Memory

Z Tian, Y Wang, Y Song, C Zhang, D Lee… - Findings of the …, 2022 - aclanthology.org
Emotional conversation systems generate responses for the input queries considering the
speaker's emotions in a conversation. Existing emotional conversation systems output …