Research on user-generated photos in tourism and hospitality: A systematic review and way forward

H Li, L Zhang, CHC Hsu - Tourism Management, 2023 - Elsevier
Visual content has become an integral component of consumers' experience sharing.
People increasingly search for visual content posted by others prior to making purchase …

[HTML][HTML] Progress on image analytics: Implications for tourism and hospitality research

L Zhan, M Cheng, J Zhu - Tourism Management, 2024 - Elsevier
Despite the increased recognition of the importance of images as a rich data source, the full
potential of images to advance tourism and hospitality knowledge, both conceptually and …

[HTML][HTML] The future of service: The power of emotion in human-robot interaction

SHW Chuah, J Yu - Journal of Retailing and Consumer Services, 2021 - Elsevier
Astoundingly, recent technological advancements have enabled robots to display emotions.
Yet, while emotional expression is valued in the field of service, understanding emotions in …

[HTML][HTML] A machine learning approach to cluster destination image on Instagram

V Arefieva, R Egger, J Yu - Tourism Management, 2021 - Elsevier
Symbols are powerful in branding and marketing to represent tourist attractions. By bridging
semiotics, marketing, and data science in the tourism context, this study uncovers the …

[HTML][HTML] Digital influencers, food and tourism—A new model of open innovation for businesses in the Ho. Re. Ca. sector

M Ingrassia, C Bellia, C Giurdanella… - Journal of Open …, 2022 - mdpi.com
The choice of influencer marketing as an endorser for promoting products and services is
becoming a more and more effective communication strategy of open innovation. Their use …

[HTML][HTML] Color and engagement in touristic Instagram pictures: A machine learning approach

J Yu, R Egger - Annals of Tourism Research, 2021 - Elsevier
Color plays a critical role in recognizing tourist experiences and influencing their emotions.
By classifying tourism photos on Instagram using machine learning, this study uncovers the …

The effect of human versus virtual influencers: The roles of destination types and self-referencing processes

LM Meng, Y Bie, M Yang, Y Wang - Tourism Management, 2025 - Elsevier
Social media influencers are increasingly recognized for their ability to influence tourists'
decision-making processes. The emergent phenomenon of virtual influencers presents an …

The effect of implied motion in travel photographs on visit intention: The mediating role of mental imagery

FS Li, J Ma - Tourism Management, 2024 - Elsevier
Travel photographs play a crucial role in tourism marketing, and implied motion, that is, the
use of techniques that give the illusion of movement,(eg, through the use of blurring …

Effectiveness of sustainability communication on social media: role of message appeal and message source

PS Kapoor, MS Balaji, Y Jiang - International Journal of …, 2021 - emerald.com
Purpose This study aims to examine the effectiveness of sustainability communication on
social media. More specifically, the effects of message appeal (sensual vs guilt) and …

Gastronomic image in the foodstagrammer's eyes–A machine learning approach

Z Chen, ICC Chan, R Egger - Tourism Management, 2023 - Elsevier
Given the rich content that foodstagrammers, people who actively share their dining
experiences using photographs and texts on social media, post, they considerably shape a …