Socially assistive robots have the potential to augment and enhance therapist's
effectiveness in repetitive tasks such as cognitive therapies. However, their contribution has …

The Covid-19 pandemic has stimulated the use of social robots in front-office services.
However, some initial applications yielded disappointing results, as managers were …

The ability to install social intelligence protocols in robots in order for them to exhibit
conversational skills has made them ideal tools for delivering services with a high cognitive …

Backchanneling behaviors on a robot, such as nodding, can make talking to a robot feel
more natural and engaging by giving a sense that the robot is actively listening. For …

Entertainment robots, a subset of social robots designed to engage users, constitute a
crucial dimension of human–robot interaction. However, current research predominantly …

In this article, we aim to evaluate the role of robots' personality-driven behavioural patterns
on users' intention to use in an entertainment scenario. Toward such a goal, we designed …

In recent years, in response to the effects of Covid-19, there has been an increase in the use
of social robots in service organisations, as well as in the number of interactions between …

The outbreak of Covid-19 precipitated the use of service robots in customer-facing services
as a replacement for employees to avoid human-to-human contact. However, this …

The ability to impact the attitudes and behaviours of others is a key aspect of human-human
interaction. The same capability is a desideratum in human-robot interaction when it can …

The increasing use of AI agents in conversational services, such as counseling, highlights
the importance of back-channeling (BC) as an active listening strategy to enhance …