Abstract The Unified Foundational Ontology (UFO) was developed over the last two decades
by consistently putting together theories from areas such as formal ontology in philosophy …

This paper describes a long-term research program on develo** ontological foundations
for conceptual modeling. This program, organized around the theoretical background of the …

The importance of capabilities and resources for portfolio management and business
strategy has been recognized in the management literature. Despite that, little attention has …

Purpose There is a strong need for companies to monitor customer-generated content of
social media, not only about themselves but also about competitors, to deal with competition …

Competence-based approaches have received increased attention, as the demand for
qualified people with the right combination of competences establishes itself as a major …

The concept of “service” has been characterized in different disciplines and by different
authors from various points of view. This variety of characterizations has emerged because …

Abstract Service contracts bind parties legally, regulating their behavior in the scope of a
(business) service relationship. Given that there are legal consequences attached to service …

Organizations today can hardly thrive without continuous attention to human resources
development. In this context, competence-based approaches have been receiving …

The concept of" service" has been characterized by different disciplines and authors from
various points of view. The variety of characterizations reveals that this notion, although an …

Service contracts bind parties legally, regulating their behavior in the scope of a (business)
service relationship. Given that there are legal consequences attached to service contracts …