Digital technology is the representation of information in bits. This technology has reduced
the cost of storage, computation, and transmission of data. Research on digital economics …

Peer-to-peer markets such as eBay, Uber, and Airbnb allow small suppliers to compete with
traditional providers of goods or services. We view the primary function of these markets as …

Customers increasingly rely on reviews for product information. However, the usefulness of
online reviews is impeded by fake reviews that give an untruthful picture of product quality …

Online digital platforms organize and mediate an ever-increasing share of economic and
societal activities. Moreover, the opportunities that platform-mediated markets offer not only …

There is an increasing interest in the rapid rise of the sharing economy, from both
academicians and practitioners. Recent research has focused primarily on the relationship …

Online reviews remain important during the COVID-19 pandemic as they help customers
make safe dining decisions. To help restaurants better understand customers' needs and …

A New York Times Bestseller A revolution is under way. In recent years, Google's
autonomous cars have logged thousands of miles on American highways and IBM's Watson …

Sharing, or practices by which individuals use, occupy, or enjoy something with others, is
long-standing. Anthropologists analyse the ways that sharing produces and reproduces …

Judging by the millions of reviews left by guests on the Airbnb platform, this trusted
community marketplace for accommodations is fulfilling its mission of matching travelers with …

Consumers tend to seek heuristic information cues to simplify the amount of information
involved in tourist decisions. Accordingly, star ratings in online reviews are a critical heuristic …