Employee performance and customer loyalty: Mediation effect of customer satisfaction
Customer preferences and behaviours are constantly changing, thus employee adaptation
to customer demands in service providing is essential in today's modern business. This …
to customer demands in service providing is essential in today's modern business. This …
The importance of human-related factors on service innovation and performance
Firm size, collaboration, foreign ownership and the level of formal training for employees are
just some of the key inputs considered to be important in the amount of Service innovation in …
just some of the key inputs considered to be important in the amount of Service innovation in …
Ethical leadership, effectiveness and team performance: An Islamic perspective
Ethical leadership is one of the influential factors on the organisational success. According
to Al-Ghazali's conceptualisation justice, wisdom, temperance and courage have significant …
to Al-Ghazali's conceptualisation justice, wisdom, temperance and courage have significant …
Transformational leadership impact on employees performance
C Top, BMS Abdullah, AHM Faraj - Eurasian Journal of …, 2020 - ejmss.tiu.edu.iq
The aim of the paper is to investigate transformational leadership effects on employee
performance in the Kurdistan region of Iraq. To do this, 252 data were collected from Erbil …
performance in the Kurdistan region of Iraq. To do this, 252 data were collected from Erbil …
Transformational leadership and its impact on customer satisfaction. Measuring mediating effects of organisational citizenship behaviours
Transformational leadership (TL) plays an important role in today's modern business world.
Thus, the leadership style can encourage, inspire and motivate employees to seek …
Thus, the leadership style can encourage, inspire and motivate employees to seek …
The impact of entrepreneurial leadership and learning orientation on organizational performance of SMEs: The mediating role of innovation capacity
F Sawaean, K Ali - Management science letters, 2020 - growingscience.com
Kuwait's SMEs contribute to the economic growth of the country by creating productive jobs
for Kuwaiti youth and professionals and improving income diversification. SMEs in Kuwait …
for Kuwaiti youth and professionals and improving income diversification. SMEs in Kuwait …
Leadership for quality: a systematic review and future directions
This systematic literature review aims to synthesize, organize, and structure the stock of
knowledge relating to Leadership and Quality Management using the systematic literature …
knowledge relating to Leadership and Quality Management using the systematic literature …
Impact of diversity management on innovative work behavior: mediating role of human resource management and affective commitment
Impact of diversity management on innovative work behavior: mediating role of human
resource management and affective commitment | Emerald Insight Books and journals Case …
resource management and affective commitment | Emerald Insight Books and journals Case …
Customer satisfaction in online meeting platforms: Impact of efficiency, fulfillment, system availability, and privacy
As it is known business rely on the customers, which means the profitability of any company
change depending on customer demand. Due to that, it is necessary to treat customers as …
change depending on customer demand. Due to that, it is necessary to treat customers as …
Does technology orientation predict firm performance through firm innovativeness?
Purpose The purpose of this study is to investigate the impact of technology orientation (TO)
on firm performance (FP). This study also aims to identify the mediating role of firm …
on firm performance (FP). This study also aims to identify the mediating role of firm …