The concept of customer experience has received increasing attention in different
disciplines. However, the pathway for handling experience has not been clearly set forth due …

Despite the increased recognition of the importance of images as a rich data source, the full
potential of images to advance tourism and hospitality knowledge, both conceptually and …

The proliferation of home sharing in the extant marketing and tourism literature has only
been accelerated in recent times due to the emergence of the sharing economy. This paper …

Celebrity endorsement in tourism is utilised by global marketing practitioners to attract
tourists to visit destinations. Despite this, studies are yet to assess the efficacy of two specific …

The purpose of this study is to empirically test an integrative model linking tourists' emotional
experiences, perceived overall image, satisfaction, and intention to recommend. The model …

This study develops a model based on the developmental theory of place attachment. The
model considers the influence of tourists' emotions on place attachment and the mediating …

This review article starts with an examination of the shifting nature of tourism discourse from
the 1960s up to the present, and then focuses on seven topics that we consider to be on the …

The theorization of emotion receives considerable attention in contemporary tourism
literature. Remarkably, existing studies largely ignore the operationalization of emotion in …

Purpose This paper aims to stimulate the discussion in the fields of hospitality, tourism and
leisure on what exactly constitutes “an experience” and how to measure it; the authors …

In this paper, we critically examine the use of (negative) emotions in psychology, consumer
behaviour and tourism. We find that (1) negative emotions form an integral part of the tourist …