Alexa, what do we know about conversational commerce? Insights from a systematic literature review
Conversational agents are systems with human‐like features that can be deployed in
service settings and are fast emerging as the future of online commerce. Considering the …
service settings and are fast emerging as the future of online commerce. Considering the …
Intelligent personal assistants: A systematic literature review
Abstract Natural Language Interfaces allow human-computer interaction through the
translation of human intention into devices' control commands, analyzing the user's speech …
translation of human intention into devices' control commands, analyzing the user's speech …
Assessment of smart home assistants as an IoT
AJ Obaid - International Journal of Computations, Information …, 2021 - journals.gaftim.com
A smart home personal assistant technology is an intrinsic system, which incorporates many
elements such as users, Smart Home Personal Assistants (SPA) devices, cloud, skill …
elements such as users, Smart Home Personal Assistants (SPA) devices, cloud, skill …
Alexa, she's not human but… Unveiling the drivers of consumers' trust in voice‐based artificial intelligence
With the development of deep connections between humans and Artificial Intelligence voice‐
based assistants (VAs), human and machine relationships have transformed. For …
based assistants (VAs), human and machine relationships have transformed. For …
Teachers' attitudes towards chatbots in education: a technology acceptance model approach considering the effect of social language, bot proactiveness, and users' …
ABSTRACT The appearance of Artificial Intelligence implementations, such as text-based
virtual assistants (chatbots) in education is relatively new. These implementations can be …
virtual assistants (chatbots) in education is relatively new. These implementations can be …
Hey Alexa… examine the variables influencing the use of artificial intelligent in-home voice assistants
Abstract Artificial Intelligent (AI) In-home Voice Assistants have seen unprecedented growth.
However, we have little understanding on the factors motivating individuals to use such …
However, we have little understanding on the factors motivating individuals to use such …
What makes a good conversation? Challenges in designing truly conversational agents
Conversational agents promise conversational interaction but fail to deliver. Efforts often
emulate functional rules from human speech, without considering key characteristics that …
emulate functional rules from human speech, without considering key characteristics that …
Consumer trust and perceived risk for voice-controlled artificial intelligence: The case of Siri
Artificial intelligence (AI) has the potential to change consumer behavior. However, despite
billions of consumers using mobile smart phones, adoption of (artificial) intelligent voice …
billions of consumers using mobile smart phones, adoption of (artificial) intelligent voice …
Exploring the role of personality, trust, and privacy in customer experience performance during voice shop**: Evidence from SEM and fuzzy set qualitative …
Voice shop** is becoming increasingly popular among consumers due to the ubiquitous
presence of artificial intelligence (AI)-based voice assistants in our daily lives. This study …
presence of artificial intelligence (AI)-based voice assistants in our daily lives. This study …
How do interactive voice assistants build brands' loyalty?
Voice assistants have emerged as a new form of technology that can identify human speech
and respond accordingly via synthesized voices and this family of technologies has helped …
and respond accordingly via synthesized voices and this family of technologies has helped …