A recurring claim in the literature is that active social media use (ASMU) leads to increases
in well-being, whereas passive social media use (PSMU) leads to decreases in well-being …

This review delineates core components of the social media ecosystem, specifying how
online platforms complicate established social psychological effects. We assess four pairs of …

Authenticity, generally regarded as coherence between one's inner self and outward
behavior, is associated with myriad social values (eg, integrity) and beneficial outcomes …

Users are rapidly turning to social media to request and receive customer service; however,
a majority of these requests were not addressed timely or even not addressed at all. To …

Explainable AI (XAI) systems are sociotechnical in nature; thus, they are subject to the
sociotechnical gap-divide between the technical affordances and the social needs …

Childhood and adolescent experiences have undergone a major transition in interaction
with digital technologies since the advent of smartphones. Following a needs assessment …

The goal of this study is to understand the differences in scope and patterns of frequency of
use and interactive and active consumption on three leading social media platforms …

An extensive literature shows that social relationships influence psychological well-being,
but the underlying mechanisms remain unclear. We test predictions about online …

Sociometer theory asserts that self-esteem is calibrated to one's perceived relational value.
Accordingly, positive feedback should boost self-esteem because it signals acceptance by …

Stressful life events are viewed as the leading cause of psychological distress. Self-
disclosure, however, could buffer the deleterious impact of stress on mental health. Recent …