Human resources are often seen as one of the most important assets of tourism and
hospitality organizations. Numerous studies have examined how employee performance …

Purpose This paper aims to showcase the trends in the research topics and their
contributors over a time period of 30 years in the International Journal of Contemporary …

With the market competition of hotel industry being heated, it is critical that hotels have a
breadth of resource and more flexible forms to meet the needs of a changing marketplace. In …

Total quality management (TQM) and corporate social responsibility (CSR) are relevant
management philosophies in the hotel industry to be able to generate a sustainable …

Market orientation has emerged as a significant antecedent of performance and is presumed
to contribute to long-term success. To investigate the impact of this predictor, a meta …

We develop and test a model of innovation behavior in the hotel industry. The model relates
four types of innovation—ie, management, external communication, service scope and back …

Purpose This paper aims to assess the nexus between green human resource management
(GHRM) practices, green culture, environmental responsibility and environmental …

While the concept of corporate social responsibility (CSR) has gained much attention and is
currently practiced by many companies, it has yet to be empirically examined in the context …

The paper provides empirical evidence on technological activity in the Spanish service
sector, in particular for the tourist accommodation in the Balearics. The study wants to fulfil …

Purpose–The purpose of this paper is to study the effect of online social networks on firm
performance and how this technology can help to create value. The authors approach the …