This study introduces the notion of chronic consumer liminality (CCL) defined as a
recurrently activated state of transition experienced when engaging in frequent, multiple …

Third places—communal or socializing places such as coffee shops—are confronted with a
rising customer segment: customers who use them for work. Prior research is divided on this …

Interviewing is perhaps the most popular form of qualitative research. It relies on the
prototypical human interaction of a conversation between two (or more) people. Three …