BACKGROUND [0002] The present invention generally relates to informa tion retrieval
systems, and more particularly, the invention relates to a novel query/answer generation …

US10083213B1 - Method and system for routing a question based on analysis of the question
content and predicted user satisfaction with answer content before the answer content is …

US10366107B2 - Categorizing questions in a question answering system - Google Patents
US10366107B2 - Categorizing questions in a question answering system - Google Patents …

A semantic translation model system is described along with various methods and
mechanisms for administering the same. The semantic translation model system proposed …

BACKGROUND Retailers and merchants involved in electronic commerce often do not offer
live Support or salespeople to help custom ers in purchasing decisions. Instead, a customer …

The disclosed subject matter relates to providing an actionable resolution for a software
application feedback submission. An example method includes receiving a feedback report …

Disclosed methods and systems provide domain-specific type ahead suggestions for search
query terms with a cus tomer self-service system for a tax return preparation sys tem …

(57) ABSTRACT A method and system improves content searching in a question and
answer customer support system by using a crowd-machine learning hybrid predictive …

Systems and methods are provided for providing an answer to a question left unanswered in
an electronic discussion forum. In some embodiments, a question that has not been …

(57) ABSTRACT A method of generating secondary questions in a question answer system.
Missing information is identified from a corpus of data using a computerized device. The …