Abstract 'Business Process Standardization'(BPS) is a practice intended to achieve
consistency across underlying organizational processes, in support of service-delivery …

As an essential element in the overall designing of a service system, service planning plays
an important role in improving final service quality and user experience. Service planning is …

In this paper, we introduce the SAP Signavio Academic Models (SAP-SAM) dataset, a
collection of hundreds of thousands of business models, mainly process models in BPMN …

The transformation of the manufacturing industry over the last two decades has been largely
inspired by data. Digitisation has made its mark in different areas of manufacturing, from …

Abstract Business Process Standardization (BPS) is a strategy for improved efficiency and
effectiveness of business processes. However, BPS approaches are known to vary much in …

Serving as sustainable blueprints for the development of individualized services reference
models advance in both flexibility and maturity. There is an increasing use of process …

Business process management often uses reference models to improve processes or as
starting point when creating individual process models. The current academic literature …

The advent of Industry 4.0 is expected to dramatically change the manufacturing industry as
we know it today. Highly standardized, rigid manufacturing processes need to become self …

Mobile robots can provide significant operational advantages in emergency response
missions. With increasing autonomy robots need knowledge of the current mission in order …

Forms are central interfaces for information exchange between a government and its
citizens. As a way to translate laws into practice, forms are an essential part facilitating this …