Progress on information and communication technologies in hospitality and tourism

R Law, D Buhalis, C Cobanoglu - International journal of …, 2014‏ - emerald.com
Purpose–The purpose of this paper is to establish the progress of information and
communication technology (ICT) based on a review of papers published in tourism and …

Destination Marketing Organizations and destination marketing: A narrative analysis of the literature

S Pike, SJ Page - Tourism management, 2014‏ - Elsevier
This article presents the first narrative analysis of the areas of research that have developed
within the destination marketing field since its commencement in 1973. Given the broad …

The role of visual cues in eWOM on consumers' behavioral intention and decisions

R Filieri, Z Lin, G Pino, S Alguezaui… - Journal of business …, 2021‏ - Elsevier
Consumers increasingly use eWOM to make decisions about various products and services.
However, few studies have investigated how different visual and verbal eWOM cues affect …

Examining tourism consumers' attitudes and the role of sensory information in virtual reality experiences of a tourist destination

M Alyahya, G McLean - Journal of Travel Research, 2022‏ - journals.sagepub.com
The purpose of this research is twofold: firstly, we aim to understand the role of virtual reality
(VR) in influencing tourism consumers' attitudes toward a tourist destination and, secondly …

Social presence and imagery processing as predictors of chatbot continuance intention in human-AI-interaction

SV **, S Youn - International Journal of Human–Computer …, 2023‏ - Taylor & Francis
What factors drive consumers to use artificial intelligence (AI)-powered chatbots? The
current study examined the associations among AI-powered chatbots' anthropomorphism …

Virtual reality presence as a preamble of tourism experience: The role of mental imagery

V Bogicevic, S Seo, JA Kandampully, SQ Liu… - Tourism …, 2019‏ - Elsevier
While the dominant research stream on tourism technologies has investigated the adoption
of self-service, mobile, and web-based technologies, the potential of destination marketing …

How smart tourism technologies affect tourist destination loyalty

N Azis, M Amin, S Chan, C Aprilia - Journal of hospitality and tourism …, 2020‏ - emerald.com
Purpose The purpose of this study is to investigate how smart tourism technologies and
memorable tourism experiences affect tourist satisfaction and tourist destination loyalty …

[HTML][HTML] How virtual reality influences travel intentions: The role of mental imagery and happiness forecasting

S Skard, ES Knudsen, H Sjåstad, H Thorbjørnsen - Tourism Management, 2021‏ - Elsevier
Virtual reality can influence consumer behavior in powerful ways, but in the domain of
tourism marketing, less is known about the psychological process. One possibility is that VR …

Let me imagine that for you: Transforming the retail frontline through augmenting customer mental imagery ability

J Heller, M Chylinski, K de Ruyter, D Mahr, DI Keeling - Journal of Retailing, 2019‏ - Elsevier
The rapid development of augmented reality (AR) is resha** retail frontline operations by
enhancing the offline and online customer experience. Drawing on mental imagery theory …

Linking the online destination brand experience and brand credibility with tourists' behavioral intentions toward a destination

J Jiménez-Barreto, N Rubio, S Campo, S Molinillo - Tourism Management, 2020‏ - Elsevier
Even though concepts such as brand experience and online brand credibility are critical in
destination marketing strategies, there have been no previous studies that have analyzed …