Public utility vehicle service quality and customer satisfaction in the Philippines during the COVID-19 pandemic

T Chuenyindee, AKS Ong, JP Ramos, YT Prasetyo… - Utilities policy, 2022‏ - Elsevier
The implementation of lockdown due to the COVID-19 pandemic has affected most
businesses worldwide. The transportation business, specifically in the Philippines, has been …

Interrelationships among service quality factors of Metro Rail Transit System: An integrated Bayesian networks and PLS-SEM approach

J Mandhani, JK Nayak, M Parida - … Research Part A: Policy and Practice, 2020‏ - Elsevier
Finding ways to improve the service quality and consequently attract more passengers is a
major concern for public transit officials worldwide. Given the fact that there is a glaring …

Paratransit services and socio-economic planning: A review uncovering critical insights and developmental pathways

A Bhuyan, V Roy - Socio-Economic Planning Sciences, 2024‏ - Elsevier
Paratransit services offer flexible on-demand transportation filling crucial mobility gaps
otherwise unmet by conventional public transportation systems. A common problem …

[HTML][HTML] Structural equation modeling of public transport use with COVID-19 precautions: An extension of the norm activation model

MA Javid, M Abdullah, N Ali, C Dias - Transportation Research …, 2021‏ - Elsevier
This study aims to identify the travelers' attitudes and preferences towards the use of public
transport during COVID-19 through the Norm-Activation Model (NAM). A questionnaire …

A systematic review of the latest advancements on structural equation modelling (SEM) technique focusing on applications in transportation planning

K Ismael, S Duleba - Periodica Polytechnica Transportation …, 2022‏ - pp5.omikk.bme.hu
Finding methods to develop transportation planning and accordingly attract more people to
use sustainable transportation is one of the most important subjects for transportation …

Microplastics in personal care products: exploring public intention of usage by extending the theory of planned behaviour

L Deng, G Li, S Peng, J Wu, Y Che - Science of the Total Environment, 2022‏ - Elsevier
Microplastics, artificial plastic particles with a particle size of< 5 mm, have attracted
considerable attention due to their potential negative impacts on the social economy …

Received vs. given: Willingness to pay for sponge city program from a perceived value perspective

Y Wang, X Liu, M Huang, J Zuo… - Journal of Cleaner …, 2020‏ - Elsevier
Rapid urbanization and global climate change have led to urban flooding on the one hand
and water shortages on the other hand, which presents a global issue. To deal with the …

The perception of service quality among paratransit users in Metro Manila using structural equations modelling (SEM) approach

NCC Tiglao, JM De Veyra, NJY Tolentino… - Research in …, 2020‏ - Elsevier
Paratransit, in this paper, refers to the informal modes operating in the urban transport
system of Metro Manila with the dominance of public utility jeepneys. In the context of Asian …

Travel behavior before and during the COVID-19 pandemic in Brazil: mobility changes and transport policies for a sustainable transportation system in the post …

CS Costa, CS Pitombo, FLU Souza - Sustainability, 2022‏ - mdpi.com
This article was motivated by the urban mobility changes observed at the onset of the COVID-
19 pandemic in Brazil. We aim to analyze travel behavior before and during the COVID-19 …

Comparing passengers' satisfaction with fixed-route and demand-responsive transport services: Empirical evidence from public light bus services in Hong Kong

RCP Wong, L Yang, WY Szeto - Travel Behaviour and Society, 2023‏ - Elsevier
Conventional public transport services are usually highly regulated with fixed-route and
fixed-schedule, which are considered less flexible and efficient to serve low-density and …