Purpose The purpose of this paper is to present a systematic review of the available
literature on value co-creation (VCC) and provide insightful future directions for research in …

Purpose Understanding the outcomes of co-creation (CC) in healthcare is increasingly
gaining multidisciplinary scientific interest. Although more and more service management …

Public administrations are investing in the digital transformation of their citizen-oriented
services and internal administrative processes. They are using co-production approaches …

The second volume of “Advancing Uncertain Combinatorics through Graphization,
Hyperization, and Uncertainization: Fuzzy, Neutrosophic, Soft, Rough, and Beyond” …

Despite significant theoretical and empirical attention on public value creation in the public
sector, the relationship between artificial intelligence (AI) use and value creation from the …

This article contributes a novel approach to public service design in the age of digitalization.
Termed 'design for experience', this approach builds on developments in the fields of …

This paper argues for the need to go beyond appreciating co‐production as a stand‐alone
process. Rather it offers a holistic model of value creation for public services, by integrating …

This book is based upon and extends the theoretical and empirical work of the author over
the last decade. It integrates material deriving from his previous conceptual and empirical …

This research aims to analyze the role of the Troso Weaving Festival in Jepara, Central
Java, Indonesia, with formation as cultural value co-creation. Professional organizers and …

This paper argues that the theoretical foundation for studying the ecosystemic nature of
value creation is lacking within the public service logic (PSL). To address this limitation, the …