Research on the frontier and prospect of service robots in the tourism and hospitality industry based on International Core Journals: A Review

M Chen, X Wang, R Law, M Zhang - Behavioral Sciences, 2023 - mdpi.com
This paper used the mixed research method of bibliometric and content analysis to study
284 studies on service robots in the tourism and hospitality industry collected from the Web …

[HTML][HTML] Out of the way, human! Understanding post-adoption of last-mile delivery robots

XJ Lim, JYS Chang, JH Cheah, WM Lim… - … forecasting and social …, 2024 - Elsevier
The pace of technological development is exceeding expectations and transforming the
landscape of last-mile delivery. This study investigates how users' post-adoption behavior in …

Understanding the consequences of robotic interaction quality and outcome quality: A three-phased affordance theory-based approach

H Yang, H Song, L **: navigating technological fit and security risks
R Chua, M Wu, KF Yuen - Technology in Society, 2025 - Elsevier
Abstract 'Crowdship**'(CS), a burgeoning trend propelled by the upsurge in e-commerce
after the COVID-19 pandemic, combines crowdsourcing and ship**, giving rise to a novel …

[HTML][HTML] Consumer acceptance of drone-based technology for last mile delivery

S Schmidt, A Saraceni - Research in Transportation Economics, 2024 - Elsevier
Drones are expected to allow faster and more efficient last mile parcel delivery while at the
same time reducing relevant costs. This studies' purpose is to understand what factors …

Robot Acceptance and Service Quality in Food Delivery: An Expanded TAM-based Study

M Cavusoglu, GR Collins, F DeMicco… - International Journal of …, 2025 - Taylor & Francis
This study aimed to identify determinants of customer acceptance regarding services
provided by autonomous delivery robots. It proposes an integrative model that combines the …

Identification of potential conflict zones between pedestrians and mobile robots in urban situations

S Zug, N Seyffer, M Plank, B Pfleging… - 2023 IEEE 28th …, 2023 - ieeexplore.ieee.org
There is great application potential for mobile robots that move along sidewalks, footpaths
and cycle paths. At the same time, the legal framework for their operation is currently lacking …