[HTML][HTML] The topics of Islamic economics and finance research
We provide a comprehensive structuring of research on Islamic economics and finance into
the core topics of the area, for the period 1979 to 2018. This is carried out through a …
the core topics of the area, for the period 1979 to 2018. This is carried out through a …
Objectives of Islamic banking, customer satisfaction and customer loyalty: empirical evidence from South Africa
Purpose This study aims to explore the relationship between the objectives of Islamic
banking, customer satisfaction and customer loyalty in the South African context. Diving …
banking, customer satisfaction and customer loyalty in the South African context. Diving …
Investigating the effect of perceived quality of self-service banking on customer satisfaction
A Pooya, M Abed Khorasani… - International Journal of …, 2020 - emerald.com
Purpose This study aims to measure the effect of customers' technology readiness and the
quality of electronic services on customer satisfaction. Design/methodology/approach The …
quality of electronic services on customer satisfaction. Design/methodology/approach The …
An Indian customer surrounding 7P׳ s of service marketing
GS Kushwaha, SR Agrawal - Journal of Retailing and consumer services, 2015 - Elsevier
The primary aim of the study is to examine the effects of services marketing mix elements on
Indian customer for making the appropriate marketing mix strategy in banking services …
Indian customer for making the appropriate marketing mix strategy in banking services …
Marketing Islamic financial services: A review, critique, and agenda for future research
Islamic finance has experienced rapid growth globally, surpassing the USD 2 trillion mark in
2017. As a result, the literature related to Islamic finance and banking is rather rich. Despite …
2017. As a result, the literature related to Islamic finance and banking is rather rich. Despite …
Elucidating perceived overall service quality in retail banking
Purpose The purpose of this paper is to examine the dimensions of service quality
(SERVQUAL) from the perspective of the customers and its relationships with perceived …
(SERVQUAL) from the perspective of the customers and its relationships with perceived …
Rethinking the bottom of the pyramid: Towards a new marketing mix
The purpose of this study is to re-conceptualize the conventional marketing mix for Bottom of
the Pyramid (BoP) markets and propose a revised framework by reorganizing the elements …
the Pyramid (BoP) markets and propose a revised framework by reorganizing the elements …
Enhancing consumers' self-reported loyalty intentions in Islamic Banks: The relationship between service quality and the mediating role of customer satisfaction
The main objective of this paper is to investigate how service quality and customer
satisfaction are correlated to self-reported loyalty intentions in Islamic banks. The paper …
satisfaction are correlated to self-reported loyalty intentions in Islamic banks. The paper …
[LIVRE][B] Fundamentals of Islamic finance and banking
SF Habib - 2018 - books.google.com
A comprehensive and fully up-to-date introductory textbook to Islamic finance and banking
Islamic finance and banking is being used increasingly globally—especially in the regions of …
Islamic finance and banking is being used increasingly globally—especially in the regions of …
The effects of CARTER model on attitudinal loyalty in Islamic banks
Purpose The purpose of this paper is to investigate how the CARTER model impact on
attitudinal loyalty in Islamic banks. Design/methodology/approach The paper presents …
attitudinal loyalty in Islamic banks. Design/methodology/approach The paper presents …