Middle manager responses to hospital co-workers' unprofessional behaviours within the context of a professional accountability culture change program: a qualitative …

KL Bagot, E McInnes, R Mannion, RD McMullan… - BMC Health Services …, 2023 - Springer
Background The critical role that middle managers play in enacting organisational culture
change designed to address unprofessional co-worker behaviours has gone largely …

Hospital staff reports of coworker positive and unprofessional behaviours across eight hospitals: who reports what about whom?

R Urwin, A Pavithra, RD McMullan… - BMJ Open …, 2023 - bmjopenquality.bmj.com
Background Workplace behaviours of healthcare staff impact patient safety, staff well-being
and organisational outcomes. A whole-of-hospital culture change programme, Ethos, was …

Retrospective analysis of factors influencing the implementation of a program to address unprofessional behaviour and improve culture in Australian hospitals

K Churruca, J Westbrook, KL Bagot… - BMC Health Services …, 2023 - Springer
Background Unprofessional behaviour among hospital staff is common. Such behaviour
negatively impacts on staff wellbeing and patient outcomes. Professional accountability …

Evaluation of a culture change program to reduce unprofessional behaviours by hospital co-workers in Australian hospitals

JI Westbrook, R Urwin, R McMullan… - BMC health services …, 2024 - Springer
Background Unprofessional behaviours between healthcare workers are highly prevalent.
Evaluations of large-scale culture change programs are rare resulting in limited evidence of …

Building a culture of safety in Australian residential aged care facilities: protocol for a longitudinal mixed methods research programme

K Churruca, J Graham, LA Ellis, J Westbrook… - BMJ open, 2024 - bmjopen.bmj.com
Introduction The quality and safety of care within residential aged care facilities (RACFs)
have been linked to their organisational culture. However, evidence for understanding and …

Co-worker unprofessional behaviour and patient safety risks: an analysis of co-worker reports across eight Australian hospitals

RD McMullan, K Churruca, P Hibbert… - … Journal for Quality in …, 2024 - academic.oup.com
A key component of professional accountability programmes is online reporting tools that
allow hospital staff to report co-worker unprofessional behaviour. Few studies have …