Businesses are reliant on data to survive in the competitive market, and data is constantly in
danger of loss or theft. Loss of valuable data leads to negative consequences for both …

With remarkable growth of ICT development and the Internet popularity, the widespread use
of the electronic service is becoming inevitable. Furthermore, as the user adoption plays an …

This paper presents an empirical analysis of significant features of the e-service satisfaction
model (ESM) as an important element of a sharing economy. Customer satisfaction is …

There is empirical evidence that project sphere has not been valued appropriately in many
organizations because it seems certain that the company's projects are not unified and …

We write emails, listen to music online, pay an invoice through internet banking, and have
an eID. These all are e-services. But how can we define an e-service? Numerous definitions …

BACKGROUND: It is assumed that e-services support persons with disabilities in their
everyday life by improving communication and interaction with healthcare organizations and …

Businesses are highly dependent on data to make critical decisions, manage operations,
and simplify processes. Information systems equip businesses to gain benefits from data …

E-marketing strategies and applications are develo** drastically and this has substantial
effects on business markets and customer's behavior. Consequently, many firms have …

ABSTRACT E-Marketing is considered to be a process of exploring, creating, and delivering
value to satisfy the needs and wants of a target market at a profit electronically. The …

This study aims to analyze and prove the effect of perceived price and e-service quality on
customer satisfaction and their impact on customer loyalty in using Go-Jek services in DKI …