What's important for relationship management? The mediating roles of relational trust and satisfaction for loyalty of cooperative banks' customers
Building on the corporate reputation model, this study investigates the drivers of customer-
based corporate reputation. We consider two corporate reputation dimensions (ie, the …
based corporate reputation. We consider two corporate reputation dimensions (ie, the …
Does culture matter? Corporate reputation and sustainable satisfaction in the Chinese and German banking sector
Corporate reputation is important for all types of banks across the world, despite these
countries differing culturally. Building on an extended corporate reputation model, we …
countries differing culturally. Building on an extended corporate reputation model, we …
Consumers' purchase behavior of Cradle to Cradle Certified® products—The role of trust and supply chain transparency
Consumers' trust in eco‐labels is declining due to the growing number of different kinds of
eco‐labels that can be uncertified and related to greenwashing. This paper argues that …
eco‐labels that can be uncertified and related to greenwashing. This paper argues that …
Does creating perceived co-operative member value pay off? An empirical study in the German co-operative banking context
S Damberg - Journal of co-operative organization and management, 2022 - Elsevier
The relevance of co-operative values and principles has long been discussed in co-
operative literature. Building on a structured literature review and expert interviews, I …
operative literature. Building on a structured literature review and expert interviews, I …
[PDF][PDF] Leadership Styles and Organizational Commitment: Driving the Sustainable Development Practice Adoption in Online Higher Education Institutions through an …
Sustainability development practices currently is a pressing issue in many organizations and
are gaining wide attention across the words. This study aims to evaluate the direct and …
are gaining wide attention across the words. This study aims to evaluate the direct and …
[PDF][PDF] Unveiling the Catalysts of Digital Transformation Acceptance: Insights from Employees in Online Distance Learning Higher Education Institutions
Online distance learning in higher education institutions is experiencing significant growth
and is increasingly adopting digital transformation. However, employee acceptance and …
and is increasingly adopting digital transformation. However, employee acceptance and …
The double bottom line of savings banks and credit cooperatives–Insights into lived practice
Credit cooperatives and savings banks not only fulfill economic purposes, but also pursue
social objectives. An orientation towards the common good as part of their hybrid target …
social objectives. An orientation towards the common good as part of their hybrid target …
Drivers of customer satisfaction with waste-disposal-services: A PLS-SEM approach
T Mischel, S Damberg - Adapting to the Future: How Digitalization …, 2021 - econstor.eu
Purpose: Prior studies on customer satisfaction research have focused on the private sector.
However, few studies have looked at services of general interest. Methodology: Using a PLS …
However, few studies have looked at services of general interest. Methodology: Using a PLS …
THE ACCEPTANCE OF DIGITAL TRANSFORMATION IN ONLINE DISTANCE LEARNING (ODL) INSTITUTIONS IN MALAYSIA
This study aims to explore employee acceptance of digital transformation in online distance-
learning higher education institutions. The research investigates the influence of latent …
learning higher education institutions. The research investigates the influence of latent …
[PDF][PDF] Drivers of Customer Satisfaction with Waste-Disposal-Services-A PLS-SEM Approach
Purpose: Prior studies on customer satisfaction research have focused on the private sector.
However, few studies have looked at services of general interest. Methodology: Using a PLS …
However, few studies have looked at services of general interest. Methodology: Using a PLS …