[HTML][HTML] Calidad de atención y satisfacción del paciente atendido en una cadena de clínicas odontológicas. Lima-Perú, 2019-2020

AC Fabian-Sánchez, LE Podestá-Gavilano… - Horizonte Médico …, 2022 - scielo.org.pe
Resumen FABIAN-SANCHEZ, Andrea Carolina; PODESTA-GAVILANO, Luis Enrique y RUIZ-
ARIAS, Raúl Alberto. Calidad de atención y satisfacción del paciente atendido en una …

Oral cancer awareness in patients attending university dental clinics: A sco** review of Australian studies

P Ramamurthy, D Sharma… - Australian Dental …, 2022 - Wiley Online Library
This sco** review was carried out to evaluate the important role Australian university‐
based dental teaching clinics and dental students might have in promoting oral cancer …

A framework for the integration of behavioral health and oral health in predoctoral dental education

T Tiwari, CL Randall - Journal of the California Dental Association, 2024 - Taylor & Francis
Background Oral health and mental health are connected in complex and important ways.
Epidemiological trends in oral health and mental health, as well as trends in approaches to …

Measuring the impact of dental service quality on revisit intention using an extended SERVQUAL model

R Sharka, L Sedayo, M Morad, J Abuljadayel - Frontiers in Oral health, 2024 - frontiersin.org
Background The pursuit of quality services can lead to both service enhancement and
increased motivation to visit dental centers for oral health treatment. Aims The purpose of …

A comparative study of positive and negative electronic word-of-mouth on the SERVQUAL scale during the COVID-19 epidemic-taking a regional teaching hospital in …

PC Lee, LL Liang, MH Huang, CY Huang - BMC Health Services …, 2022 - Springer
Background In recent years, studies have shown that electronic WOM (eWOM) directly
reflects consumers' post-purchase psychological perception and directly affects repurchase …

Evaluation of service quality using SERVQUAL scale and machine learning algorithms: a case study in healthcare

S Altuntas, T Dereli, Z Erdoğan - Kybernetes, 2022 - emerald.com
Purpose This study aims to propose a service quality evaluation model for health-care
services. Design/methodology/approach In this study, a service quality evaluation model is …

Evaluation of relational factor in patient satisfaction with the treatment received by dental students

I Macpherson, E Sanagustín, MV Roqué… - European Journal of …, 2024 - Wiley Online Library
Introduction The study focused on the importance of the relational factor and empathy in the
general satisfaction of patients for the treatment received by university dental students. To …

[PDF][PDF] Patient'satisfaction with dental care: An integrative review

L Turra, P Zanetti, L Rigo - Rev. Da ABENO, 2021 - academia.edu
The objectives of this study were to understand patients' perceptions and respect for the
quality of dental services provided and to evaluate their satisfaction with professional dental …

Patients' perception of service quality in a healthcare not-for-profit organisation

M Strauss, R Schoeman - South African Family Practice, 2022 - ajol.info
Background: Service organisations should be aware of those elements that are perceived as
excellent quality and incorporate these as part of their service offering. However, a not …

Satisfação dos pacientes com o atendimento odontológico: uma revisão integrativa

L Turra, P Zanetti, L Rigo - Revista da ABENO, 2021 - revabeno.emnuvens.com.br
O objetivo deste estudo foi compreender a percepção do paciente a respeito da qualidade
do serviço odontológico prestado, bem como avaliar a sua satisfação quanto ao …