The impact of digital banking service quality on customer loyalty: An interplay between customer experience and customer satisfaction
P Arora, R Banerji - Asian Economic and Financial Review, 2024 - search.proquest.com
The purpose of this study is to examine the impact of service quality dimensions on customer
experience, satisfaction and loyalty in the context of digital banking in Indian public sector …
experience, satisfaction and loyalty in the context of digital banking in Indian public sector …
[HTML][HTML] Calidad del servicio en tiendas de comercio al detal. Un estudio empírico en Colombia
R PRADA, JC ACOSTA-PRADO - Revista Espacios, 2017 - 2.revistaespacios.com
El comercio al detal es una de las actividades empresariales más pujantes y de mayor
importancia en Colombia y el mundo. Grandes corporaciones y establecimientos de alto …
importancia en Colombia y el mundo. Grandes corporaciones y establecimientos de alto …
Retail Service Quality Scale (RSQS) as an example of quality service scale used in traditional trade
M Ingaldi - Multidisciplinary Aspects of Production Engineering, 2021 - yadda.icm.edu.pl
One activity that has become part of our daily routine is shop**. Purchases may relate to
ordinary things, such as food, these are made more often. They may concern other goods …
ordinary things, such as food, these are made more often. They may concern other goods …
A Study on Consumer Expectation Towards Retail Service Quality with Reference to Ghaziabad
The remarkable expansion of retail in India is due to increased number of hypermarkets,
supermarkets etc. The increased numbers of retail store in order to sustain and succeed …
supermarkets etc. The increased numbers of retail store in order to sustain and succeed …
Assessment of customer service quality of the gas station network in Lithuania
R Kinderis, J Danielienė… - Economics & Education, 2023 - baltijapublishing.lv
The gas station business enterprises are constantly trying to find ways to influence
customers through a variety of services and improve the level of these services, which will …
customers through a variety of services and improve the level of these services, which will …
Đánh giá chất lượng dịch vụ bán lẻ tại các siêu thị trên địa bàn bán đảo Cà Mau
PTK Loan - Tạp chí Nghiên cứu Tài chính-Marketing, 2023 - jfm.ufm.edu.vn
Tóm tắt Nghiên cứu nhằm điều chỉnh và kiểm định thang đo chất lượng dịch vụ bán lẻ
(RSQS)(Dabholkar và cộng sự, 1996), sự hài lòng khách hàng (Oliver, 1997), lòng trung …
(RSQS)(Dabholkar và cộng sự, 1996), sự hài lòng khách hàng (Oliver, 1997), lòng trung …
Perakende Mağazalarında Hizmet Kalitesinin Müşteri Memnuniyeti Üzerine Etkisi: Beyaz Eşya Sektöründe Bir Uygulama
AÇ Filiz - Akademik Araştırmalar ve Çalışmalar Dergisi (AKAD) - dergipark.org.tr
Amaç: Bu araştırmanın amacı, Türkiye'de faaliyet gösteren bir beyaz eşya perakende
mağazasının sunduğu hizmet kalitesinin mağazadan alış veriş yapan müşterilerin …
mağazasının sunduğu hizmet kalitesinin mağazadan alış veriş yapan müşterilerin …
Service quality, customer satisfaction and customer loyalty in retail grocery-An overview
M Attimani - 2020 - indianjournals.com
Business is a broader concept which includes buying and selling of goods and services. The
main purpose any business is to make profit. In this dynamic world of competition mere profit …
main purpose any business is to make profit. In this dynamic world of competition mere profit …
Þjónustugæði Apóteks Vesturlands: skynjuð frammistaða fyrirtækis og forgangsröðun úrbóta
SE Ólafsdóttir - skemman.is
Þjónusta er sú atvinnugrein sem á undanförnum árum hefur öðlast mikið vægi víðsvegar í
heiminum en greinin er bæði atvinnu-og gjaldeyrisskapandi. Þjónusta er orðin ein af …
heiminum en greinin er bæði atvinnu-og gjaldeyrisskapandi. Þjónusta er orðin ein af …
[PDF][PDF] Calidad del servicio en tiendas de comercio al detal. Un estudio empírico en Colombia
RP Ospina, JC ACOSTA-PRADO - researchgate.net
El comercio al detal es una de las actividades empresariales más pujantes y de mayor
importancia en Colombia y el mundo. Grandes corporaciones y establecimientos de alto …
importancia en Colombia y el mundo. Grandes corporaciones y establecimientos de alto …