Over the last decade there has been a shift from “data-aware” information systems to
“process-aware” information systems. To support business processes an enterprise …

Business Process Management (BPM) research resulted in a plethora of methods,
techniques, and tools to support the design, enactment, management, and analysis of …

It may be tempting for researchers to stick to incremental extensions of their current work to
plan future research activities. Yet there is also merit in realizing the grand challenges in …

In recent years, data science emerged as a new and important discipline. It can be viewed
as an amalgamation of classical disciplines like statistics, data mining, databases, and …

Process mining Page 1 76 CoMMuniCAtionS oF thE ACM | AuguST 2012 | vOL. 55 | NO. 8
contributed articles Doi:10.1145/2240236.2240257 Using real event data to X-ray business …

Contemporary workflow management systems are driven by explicit process models, ie, a
completely specified workflow design is required in order to enact a given workflow process …

Differences in features supported by the various contemporary commercial workflow
management systems point to different insights of suitability and different levels of …

In previous chapters we have discussed the architecture of information systems (Chapter 1),
middleware and enterprise application integration (Chapters 2 and 3), and the basics of …

Based on a rigorous analysis of existing workflow management systems and workflow
languages, a new workflow language is proposed: yet another workflow language (YAWL) …

Contemporary information systems (eg, WfM, ERP, CRM, SCM, and B2B systems) record
business events in so-called event logs. Business process mining takes these logs to …