Expanding evaluation to progress strategic communication: Beyond message tracking to open listening

J Macnamara, A Gregory - Future Directions of Strategic …, 2020 - taylorfrancis.com
Management writer Tom Peters noted that what gets measured is what gets done in
organizations. Therefore, measurement and evaluation models and approaches provide …

Thoroughbred racehorse welfare through the lens of 'social license to operate—With an emphasis on a US perspective

C Heleski, CJ Stowe, J Fiedler, ML Peterson, C Brady… - Sustainability, 2020 - mdpi.com
This review addresses the question of whether Thoroughbred horse racing is sustainable in
the context of current social values. A recently acknowledged framework, known as 'Social …

Engagement valence duality and spillover effects in online brand communities

JLH Bowden, J Conduit, LD Hollebeek… - Journal of Service …, 2017 - emerald.com
Purpose Online brand communities (OBCs) are an effective avenue for brands to engage
consumers. While engaging with the brand, consumers simultaneously interact with other …

[图书][B] Public sector communication: Closing gaps between citizens and public organizations

MJ Canel, V Luoma-Aho - 2018 - books.google.com
A comprehensive guide to future-proofing public sector communication and increasing
citizen satisfaction How to communicate with the citizens of the future? Why does public …

“I've never seen a client say:'Tell the influencer not to label this as sponsored'”: An exploration into influencer industry ethics

NS Borchers, N Enke - Public relations review, 2022 - Elsevier
Previous research on influencer industry ethics has focused on three issues: transparency of
collaborations, payments to influencers, and influencer authenticity. In this exploratory study …

Creating business value through corporate communication: A theory-based framework and its practical application

A Zerfass, C Viertmann - Journal of Communication Management, 2017 - emerald.com
Purpose The purpose of this paper is to report on a multi-step research project which
explores concepts that explain communication value across different disciplines and builds …

Organizational listening: Addressing a major gap in public relations theory and practice

J Macnamara - Journal of Public Relations Research, 2016 - Taylor & Francis
An extensive body of literature theorizes public relations as two-way communication,
dialogue, and relationships between organizations and their publics. Although there are …

Fostering dialogic engagement: Toward an architecture of social media for social change

ML Kent, M Taylor - Social Media+ Society, 2021 - journals.sagepub.com
Dialogic theory and engagement hold great potential as frameworks for thinking about how
social media can facilitate public discussions about social issues. Of course, having the …

[图书][B] Political public relations

J Strömbäck, S Kiousis - 2011 - api.taylorfrancis.com
Names: Strömbäck, Jesper editor.| Kiousis, Spiro editor. Title: Political public relations:
concepts, principles, and applications/edited by Jesper Strömbäck and Spiro Kiousis …

Public sector communication and social media: Opportunities and limits of current policies, activities, and practices

A Lovari, C Valentini - The handbook of public sector …, 2020 - Wiley Online Library
This chapter deals with social media and explains how it influences the evolution of public
sector communication in light of an increasing digitalization and modernization of …