Gender, e-banking, and customer retention

MA Mahmoud - Journal of global marketing, 2019 - Taylor & Francis
This research seeks to investigate the role of gender in the relationship between e-banking
dimensions and customer retention. A measure of the key constructs was developed based …

Relationship between e-banking service quality based on the e-SERVQUAL model and customer satisfaction: a study in a Peruvian bank

G Balbin-Romero, E Carrera-Mija… - Banks and Bank …, 2022 - search.proquest.com
The modernization of banking is a challenge brought about by significant technological
advances in information technology. This situation should be followed by high-quality …

[BOOK][B] Strategic communication and AI: Public relations with intelligent user interfaces

S Moore, R Hübscher - 2021 - taylorfrancis.com
This concise text provides an accessible introduction to artificial intelligence and intelligent
user interfaces (IUIs) and how they are at the heart of a communication revolution for …

The effect of choice attributes of internet specialized banks on integrated loyalty: The moderating effect of gender

JH Jung, JI Shin - Sustainability, 2019 - mdpi.com
There is growing interest in how Internet specialized banks that provide the Internet as a
major customer channel can change the paradigm of the banking industry by securing a …

Nonlinear antecedents of visitors' satisfaction with the oktoberfest in Brazil

G Tontini, LL Branco, LMO Brandt… - Total Quality …, 2020 - Taylor & Francis
Cultural festivals help to promote, improve and preserve tourist and cultural heritages,
generating business with great economic value for the destination. It is important that …

ANALYZING USER'S EXPECTATION GAP OF AN INDONESIAN SHARIA ELECTRONIC BANKING SYSTEM

M Pradana, M Diandri… - Proceeding of …, 2018 - … .telkomuniversity.ac.id
Sharia banking system has become a phenomenon in the last two decades. A bigger
question arised when this banking system began to embrace open e-banking application …

[PDF][PDF] Examining the Factors Contributing to Customer Satisfaction on Electronic Banking Services in Nigerian Commercial Banks

AA Abubakar, IM Awwal, L Babatunde - Nigerian Journal of …, 2018 - bsum.edu.ng
Ecustomer satisfaction. This is a research in progress paper discussing the determinants
influencing E-banking services towards effective Customer Satisfaction in Nigerian …

[CITATION][C] FACTORS THAT INFLUENCE ON E-BANKING ADOPTION MEDIATING THE ROLE OF PERCEIVED USEFULNESS IN CASE OF SOMALIA

MI Mohamed, YA Mukhtar - The Seybold Report Journal, 2022

[CITATION][C] Calidad de servicio de la banca electrónica y la satisfacción de los clientes en una entidad financiera de Lima Norte, 2020

GS Balbin Romero, E Carrera Mija - 2021 - Universidad Privada del Norte

[CITATION][C] Νέες τεχνολογίες στις τραπεζικές εργασίες.

Φ Μαρινάκη - 2020 - ΤΕΙ Κρήτης, Σχολή Διοίκησης και …