UX research on conversational human-AI interaction: A literature review of the ACM digital library

Q Zheng, Y Tang, Y Liu, W Liu, Y Huang - Proceedings of the 2022 CHI …, 2022 - dl.acm.org
Early conversational agents (CAs) focused on dyadic human-AI interaction between humans
and the CAs, followed by the increasing popularity of polyadic human-AI interaction, in …

Decision support aids with anthropomorphic characteristics influence trust and performance in younger and older adults

R Pak, N Fink, M Price, B Bass, L Sturre - Ergonomics, 2012 - Taylor & Francis
This study examined the use of deliberately anthropomorphic automation on younger and
older adults' trust, dependence and performance on a diabetes decision-making task …

The persuasive power of data visualization

AV Pandey, A Manivannan, O Nov… - IEEE transactions on …, 2014 - ieeexplore.ieee.org
Data visualization has been used extensively to inform users. However, little research has
been done to examine the effects of data visualization in influencing users or in making a …

Gender stereotypes in virtual agents

P Nag, ÖN Yalçın - Proceedings of the 20th ACM International …, 2020 - dl.acm.org
Visual, behavioral and verbal cues for gender are often used in designing virtual agents to
take advantage of their stereotypical effects on the users. However, recent studies point …

Tell me about yourself: Using an AI-powered chatbot to conduct conversational surveys with open-ended questions

Z **ao, MX Zhou, QV Liao, G Mark, C Chi… - ACM Transactions on …, 2020 - dl.acm.org
The rise of increasingly more powerful chatbots offers a new way to collect information
through conversational surveys, where a chatbot asks open-ended questions, interprets a …

Designing motivational agents: The role of praise, social comparison, and embodiment in computer feedback

J Mumm, B Mutlu - Computers in Human Behavior, 2011 - Elsevier
The present study draws on theories of attribution, social comparison, and social facilitation
to investigate how computers might use principles of motivation and persuasion to provide …

MusicBot: Evaluating critiquing-based music recommenders with conversational interaction

Y **, W Cai, L Chen, NN Htun, K Verbert - Proceedings of the 28th ACM …, 2019 - dl.acm.org
Critiquing-based recommender systems aim to elicit more accurate user preferences from
users' feedback toward recommendations. However, systems using a graphical user …

[HTML][HTML] Tailoring coaching strategies to users' motivation in a multi-agent health coaching application

T Beinema, H op den Akker, L van Velsen… - Computers in Human …, 2021 - Elsevier
Embodied conversational agents are often included in health behaviour change
applications as intelligent virtual coaches. A major challenge in their development is …

A new uncanny valley? The effects of speech fidelity and human listener gender on social perceptions of a virtual-human speaker

TD Do, RP McMahan, PJ Wisniewski - … of the 2022 CHI conference on …, 2022 - dl.acm.org
Virtual humans can be used to deliver persuasive arguments; yet, those with synthetic text-to-
speech (TTS) have been perceived less favorably than those with recorded human speech …

[HTML][HTML] Computer-controlled virtual humans in patient-facing systems: systematic review and meta-analysis

D Chattopadhyay, T Ma, H Sharifi… - Journal of medical …, 2020 - jmir.org
Background Virtual humans (VH) are computer-generated characters that appear humanlike
and simulate face-to-face conversations using verbal and nonverbal cues. Unlike formless …