UX research on conversational human-AI interaction: A literature review of the ACM digital library
Early conversational agents (CAs) focused on dyadic human-AI interaction between humans
and the CAs, followed by the increasing popularity of polyadic human-AI interaction, in …
and the CAs, followed by the increasing popularity of polyadic human-AI interaction, in …
Decision support aids with anthropomorphic characteristics influence trust and performance in younger and older adults
This study examined the use of deliberately anthropomorphic automation on younger and
older adults' trust, dependence and performance on a diabetes decision-making task …
older adults' trust, dependence and performance on a diabetes decision-making task …
The persuasive power of data visualization
Data visualization has been used extensively to inform users. However, little research has
been done to examine the effects of data visualization in influencing users or in making a …
been done to examine the effects of data visualization in influencing users or in making a …
Gender stereotypes in virtual agents
P Nag, ÖN Yalçın - Proceedings of the 20th ACM International …, 2020 - dl.acm.org
Visual, behavioral and verbal cues for gender are often used in designing virtual agents to
take advantage of their stereotypical effects on the users. However, recent studies point …
take advantage of their stereotypical effects on the users. However, recent studies point …
Tell me about yourself: Using an AI-powered chatbot to conduct conversational surveys with open-ended questions
The rise of increasingly more powerful chatbots offers a new way to collect information
through conversational surveys, where a chatbot asks open-ended questions, interprets a …
through conversational surveys, where a chatbot asks open-ended questions, interprets a …
Designing motivational agents: The role of praise, social comparison, and embodiment in computer feedback
J Mumm, B Mutlu - Computers in Human Behavior, 2011 - Elsevier
The present study draws on theories of attribution, social comparison, and social facilitation
to investigate how computers might use principles of motivation and persuasion to provide …
to investigate how computers might use principles of motivation and persuasion to provide …
MusicBot: Evaluating critiquing-based music recommenders with conversational interaction
Critiquing-based recommender systems aim to elicit more accurate user preferences from
users' feedback toward recommendations. However, systems using a graphical user …
users' feedback toward recommendations. However, systems using a graphical user …
[HTML][HTML] Tailoring coaching strategies to users' motivation in a multi-agent health coaching application
Embodied conversational agents are often included in health behaviour change
applications as intelligent virtual coaches. A major challenge in their development is …
applications as intelligent virtual coaches. A major challenge in their development is …
A new uncanny valley? The effects of speech fidelity and human listener gender on social perceptions of a virtual-human speaker
Virtual humans can be used to deliver persuasive arguments; yet, those with synthetic text-to-
speech (TTS) have been perceived less favorably than those with recorded human speech …
speech (TTS) have been perceived less favorably than those with recorded human speech …
[HTML][HTML] Computer-controlled virtual humans in patient-facing systems: systematic review and meta-analysis
Background Virtual humans (VH) are computer-generated characters that appear humanlike
and simulate face-to-face conversations using verbal and nonverbal cues. Unlike formless …
and simulate face-to-face conversations using verbal and nonverbal cues. Unlike formless …