In-product questions, answers, and tips

JF Matejka, T Grossman, G Fitzmaurice - US Patent 9,141,253, 2015 - Google Patents
One embodiment of the present invention sets forth a method for providing help content
related to a Software appli cation to a user. The method involves receiving textual input …

Generating and providing guidance files for documents

AK Padala, M Khalil, S Muthusamy… - US Patent App. 13 …, 2013 - Google Patents
2011-11-30 Assigned to VERIZON PATENT AND LICENSING INC. reassignment VERIZON
PATENT AND LICENSING INC. ASSIGNMENT OF ASSIGNORS INTEREST (SEE …

Remote assistance controller that provides control over what a remote assistor can access

Y **ang, G Zhang, YQ Lu, ZH Li, Y Wang - US Patent 11,165,786, 2021 - Google Patents
A remote assistance controller serves as an intermediary between a user requesting remote
assistance and a remote assistor. A remote assistance policy determines what the remote …

In-product questions, answers, and tips

JF Matejka, T Grossman, G Fitzmaurice - US Patent 9,465,503, 2016 - Google Patents
One embodiment of the present invention sets forth a technique for providing help content
related to a software application to a user. The technique involves receiving a first …

Bi-directional notification service

V Gupta, A Stakoun, PF Wang - US Patent 10,572,281, 2020 - Google Patents
One embodiment disclosed herein includes a method for notifying a user of an application.
The method may generally include receiving a notification including one or more conditions …