Gamification is a strategy, methodology, or activity that has picked up pace over time and
has been successfully deployed in organizations. Despite massive efforts to capture the …

Continuous changes, such as pandemics and increasing competition, as well as high
workload, affect the workplace behavior of hotel organizations today, resulting in employee …

This paper examines the characteristics that drive conflicting outcomes on the impact of
Twitter data on firm returns using financial micro data. Using 314 European tourism firms as …

Purpose The aim of this article is to produce alternative solution suggestions at a conceptual
level, by utilizing technologies in the field of Augmented Reality (AR) and Artificial …

Purpose Engaged employees assure organizational competitiveness and sustainability. The
purpose of this study is to explore the relationship between job resources and employee …

Purpose Workforce insufficiencies can impair firms' competitiveness in the hospitality
industry. The problem of finding suitably trained employees has been aggravated by …

Purpose: This paper hopes to examine the effect of staff empowerment on jobs that fall
inside the travel and tourism industry across eighty-four nations from the years 2000 to 2021 …

Purpose The aim of this paper is to investigate and define employees' professionalism in the
hotel industry. A professional employee has specific core competencies and personal …

This study set out to explore the factors which influence work identity construction and
turnover intention in waiters. A mixed-methods approach was used. We first conducted a …

Orientation Public sector organisations in South Africa, including educational institutions,
experience high employee turnover. There is a general need for public sector organisations …