Robot vs human: expectations, performances and gaps in off-premise restaurant service modes

K Byrd, A Fan, ES Her, Y Liu, B Almanza… - International Journal of …, 2021 - emerald.com
Purpose Off-premise restaurant service has a new addition–food delivery robots. This new
technology and off-premise service, in general, has received little research attention, despite …

The effect of online reviews on restaurant visit intentions: applying signaling and involvement theories

L Aureliano-Silva, X Leung, EE Spers - Journal of Hospitality and …, 2021 - emerald.com
Purpose The purpose of this study is to investigate the effect of online reviews on
consumers' intention to visit restaurants, with the moderating role of involvement …

Tourists' online information search behavior: Combined user-generated and marketer-generated content in restaurant decision making

S Uthaisar, A Eves, XL Wang - Journal of travel research, 2024 - journals.sagepub.com
Tourist information search behavior is one of the most important aspects of risk reduction in
the travel decision-making process. Understanding tourists' behavior when searching for …

Street food, hawkers and the Michelin Guide in Singapore

JC Henderson - British Food Journal, 2017 - emerald.com
Purpose The purpose of this paper is to examine aspects of the contemporary relevance of
the Michelin Guide as efforts are made to extend its reach in Asia. The focus is on recent …

Investigating negative reviews and detecting negative influencers in Yelp through a multi-dimensional social network based model

E Corradini, A Nocera, D Ursino, L Virgili - International Journal of …, 2021 - Elsevier
In this paper, we propose an investigation of negative reviews and define the profile of
negative influencers in Yelp. The methodology adopted to achieve this goal consists of two …

Ethnicity on the table: A content analysis of online reviews for Syracuse's cuisines

HZ Koytak - Sociology Compass, 2024 - Wiley Online Library
This study examines the influence of race, ethnicity, and immigration on dining experiences
through the lens of online customer reviews in Syracuse, New York. Using advanced …

[PDF][PDF] The characteristics of destination restaurants.

Y Huang, CM Hall, A Bryden, Y Du, SN Koupaei… - 2022 - johat.org
Destination restaurants are a specific type of culinary offering and category of tourist
attraction. The capacity of destination restaurants to attract visitors has made them an …

Defining and detecting k-bridges in a social network: the yelp case, and more

E Corradini, A Nocera, D Ursino, L Virgili - Knowledge-Based Systems, 2020 - Elsevier
In this paper, we introduce the concept of k-bridge (ie, a user who connects k sub-networks
of the same network or k networks of a multi-network scenario) and propose an algorithm for …

[LIVRE][B] How online reviews influence consumer restaurant selection

N Gunden - 2017 - search.proquest.com
Since social media has been growing rapidly, the restaurant industry has been exploring
this area extensively. Given that social media provides restaurant consumers with an …

A research on customer experiences and perceptions for Michelin starred restaurants

A Şahin, Ü Çolakoğlu, ON Özdoğan - Journal of multidisciplinary …, 2021 - dergipark.org.tr
Michelin Guide is one of the well known world-recognized restaurant rating systems. This
guide gives star symbols to restaurants that meet certain standards. Being a Michelin-starred …