Human computer interaction is increasingly utilized in smart home, industry 4.0 and
personal health. Communication between human and computer can benefit by a flawless …

Emotions are multifaceted phenomena that affect our behaviour, perception, and cognition.
Increasing evidence indicates that induction mechanisms play a crucial role in triggering …

Artificial intelligence (AI) continues to transform firm-customer interactions. However, current
AI marketing agents are often perceived as cold and uncaring and can be poor substitutes …

Social robotics entertains a particular relationship with anthropomorphism, which it neither
sees as a cognitive error, nor as a sign of immaturity. Rather it considers that this common …

While advances in technology have led to the widespread use of artificial intelligence (AI) in
frontline services, the AI empathic effect is often overlooked. Based on emotional contagion …

Purpose In the tourism industry, immersive technologies become increasingly vital,
amplifying traveler experiences and industry growth. By studying “e-booking” applications …

Recently, many companies have increasingly emphasized product appearance aesthetics
and emotional preference-based design to enhance the competitiveness and popularity of …

This article provides the first survey of computational models of emotion in reinforcement
learning (RL) agents. The survey focuses on agent/robot emotions, and mostly ignores …

Brain-computer interfaces (BCIs) have long been seen as control interfaces that translate
changes in brain activity, produced either by means of a volitional modulation or in response …

The aim of this review was to examine the pros and cons of humanizing social robots
following a psychological perspective. As such, we had six goals. First, we defined what …