The popularity of online social networks has created massive social communication among
their users and this leads to a huge amount of user-generated communication data. In recent …

Word of mouth (WOM) plays an increasingly important role in sha** consumers' behavior
and preferences. In this paper, we examine whether latent personality traits of online users …

We present artificial intelligent (AI) agents that act as interviewers to engage with a user in a
text-based conversation and automatically infer the user's personality traits. We investigate …

Nearly all ecommerce platforms have adopted hierarchical status systems to encourage
user contributions. Although many studies have explored how online reviewer status …

There is much recent work on using the digital footprints left by people on social media to
predict personal traits and gain a deeper understanding of individuals. Due to the veracity of …

We present an intelligent virtual interviewer that engages with a user in a text-based
conversation and automatically infers the user's psychological traits, such as personality. We …

Writing introductory help requests is a key part of develop-ing new professional connections,
such as through email and other online messaging systems. This paper presents the design …

Quora is a fast growing social Q&A site where users create and answer questions, and
identify the best answers by upvotes and downvotes with crowd wisdom. Unfortunately, little …

The increasing volume of questions posted on social question and answering sites has
triggered the development of question routing services. Most of these routing algorithms are …

In this study, we present a computational method for analyzing the congruence between
personality of a brand's Twitter account and the personality of their followers. We …