The role of human influences on adoption and rejection of energy technology: A systematised critical review of the literature on household energy transitions
This review advances energy sector understanding of consumer behaviour by synthesising
existing research findings into a simple and accessible framework of influences on …
existing research findings into a simple and accessible framework of influences on …
Shared consumption and its determinants: A systematic literature review and future research agenda
Shared consumption is rapidly evolving as a potential alternative consumption paradigm
and hence gaining increased scholarly attention. In the last 5 years, there has been an …
and hence gaining increased scholarly attention. In the last 5 years, there has been an …
Antecedents and consequences of customer satisfaction: do they differ across online and offline purchases?
Retailers seek to utilize both online and offline purchase channels strategically to satisfy
customers and thrive in the marketplace. Unfortunately, current multichannel research is …
customers and thrive in the marketplace. Unfortunately, current multichannel research is …
Exploring the role of personality, trust, and privacy in customer experience performance during voice shop**: Evidence from SEM and fuzzy set qualitative …
Voice shop** is becoming increasingly popular among consumers due to the ubiquitous
presence of artificial intelligence (AI)-based voice assistants in our daily lives. This study …
presence of artificial intelligence (AI)-based voice assistants in our daily lives. This study …
Siri, Alexa, and other digital assistants: a study of customer satisfaction with artificial intelligence applications
Digital assistants (eg, Apple's Siri, Amazon's Alexa, Google's Google Assistant) are highly
complex and advanced artificial intelligence (AI) based technologies. Individuals can use …
complex and advanced artificial intelligence (AI) based technologies. Individuals can use …
How does quality of mobile food delivery services influence customer loyalty? Gronroos's service quality perspective
Purpose The aims of this study are twofold: to examine mobile food delivery service (MFDS)
from the perspectives of functional and technical quality, and to empirically evaluate the …
from the perspectives of functional and technical quality, and to empirically evaluate the …
The role of business and social networks in the effectual internationalization: Insights from emerging market SMEs
This study investigates the performance implications of the distinct mechanisms represented
by business and social networks in the effectual internationalization. Our hypotheses …
by business and social networks in the effectual internationalization. Our hypotheses …
Mobile-lizing continuance intention with the mobile expectation-confirmation model: An SEM-ANN-NCA approach
In recent years, mobile technologies and services have become prevalently diffused among
the general public in view of their multifunctionality. Hence, this study looks to establish a …
the general public in view of their multifunctionality. Hence, this study looks to establish a …
Strategic imperatives of mobile commerce in develo** countries: the influence of consumer innovativeness, ubiquity, perceived value, risk, and cost on usage
Despite the remarkable growth and promising future of mobile commerce, research has paid
little attention so far to the factors that determine its perceived value across develo** …
little attention so far to the factors that determine its perceived value across develo** …
The cognitive-affective nexus on mobile payment continuance intention during the COVID-19 pandemic
Purpose This study examines the antecedents of continuance intention to use mobile
payment in the midst of a pandemic. In general, the cognitive-affective-conative (CAC) …
payment in the midst of a pandemic. In general, the cognitive-affective-conative (CAC) …