The impacts of digital technology on service design and experience innovation: case study of Taiwan's cultural heritage under the covid-19 pandemic

WK Ng, FT Hsu, CL Chen - Systems, 2022 - mdpi.com
The aim of this research is to identify the digital technology impact and experience
innovation of cultural heritages in the context of the epidemic. The authors created an …

Towards an open innovation ecosystem in the cultural industry: The bright side of trust and the dark side of measurement

V Dianova, G Miniero… - Journal of Philanthropy and …, 2023 - Wiley Online Library
The concept of open innovation ecosystems is receiving increasing attention in academic
literature, but its application to the cultural industries and, more specifically, to …

[BOOK][B] Communicating in a digital world: The museums evolution

C Giachino - 2022 - books.google.com
The speed of digital change in museums and art galleries soared with the advent of Covid-
19 pandemic in 2020, engendering the rise of new solutions, trends, and opportunities. This …

Digitalisaatio asiakaspoluissa-systemoitu katsaus

H Ilvesmäki - 2022 - osuva.uwasa.fi
Digitaalisuus ja asiakaspolkujen tutkimus on markkinoinnissa uusi aihe, josta ei ole tehty
tieteellisiä katsauksia. Tämän tutkielman keskeisenä kysymyksenä oli selvittää, miten …