Mediating effects on the relationship between perceived service quality and public library app loyalty during the COVID-19 era

VHY Chan, DKW Chiu, KKW Ho - Journal of Retailing and Consumer …, 2022 - Elsevier
The demand for using library apps to search for information has been increasing after the
COVID-19 outbreak. To look into how the pandemic affects the users' perception of the …

A user satisfaction model for mobile government services: a literature review

AJ Desmal, S Hamid, MK Othman, A Zolait - PeerJ Computer Science, 2022 - peerj.com
User satisfaction is essential for the success of an organisation. With the development of
government service delivery through mobile platforms, a compatible measurement model …

Online service quality and perceived value in mobile government success: An empirical study of mobile police in China

C Wang, TSH Teo - International Journal of Information Management, 2020 - Elsevier
Measuring the success of mobile government (m-government) is a significant challenge
faced by the public sector today, as governments are increasingly using mobile technology …

The adoption of M-government services from the user's perspectives: Empirical evidence from the United Arab Emirates

SZ Ahmad, K Khalid - International journal of information management, 2017 - Elsevier
The primary aim of this study is to examine the factors that predict end users' intention to
adopt mobile government (m-government) services in a develo** country. The research is …

Exploring the information quality of mobile government services: a literature review

AJ Desmal, MK Othman, S Hamid, A Zolait - PeerJ Computer Science, 2022 - peerj.com
This article aims to investigate the constructs that can be used to evaluate the information
quality (IQ) of mobile government services. The dimension of IQ is one of the fundamental …

Impact of total quality management, organisational excellence and entrepreneurial orientation on organisational performance: empirical evidence from the public …

HS Al-Dhaafri, MS Alosani - Benchmarking: An International Journal, 2020 - emerald.com
Purpose Drawing upon the resource-based view, the authors examined empirically the total
effect of total quality management (TQM), organisational excellence and entrepreneurial …

Usability and accessibility assessment of Saudi Arabia mobile e-government websites

HO Al-Sakran, MA Alsudairi - IEEE Access, 2021 - ieeexplore.ieee.org
The rapid spread of smart mobile technology is transforming the way how governments
provide information and services to their citizens. We all are rely more on our devices …

Integrating TAM, perceived risk, trust, relative advantage, government support, social influence and user satisfaction as predictors of mobile government adoption …

E Junnonyang - … Journal of eBusiness and eGovernment Studies, 2021 - agbioforum.org
This research aims to investigate into how users perceive mobile government (M-
government). The investigation builds on the Technology Acceptance Model (TAM) which is …

Does modified mobile government satisfy elders' needs? An empirical study of China's Zhejiang and Jiangxi provinces

W Guo, T Chen, Q Luo - Government Information Quarterly, 2022 - Elsevier
In light of the accelerated growth of an aging population, coupled with the massive diffusion
of Information and Communication Technologies (ICTs), research on whether ICTs meet the …

[PDF][PDF] The effect of corporate enterpreneurship, organizational culture through innovation of firm performance in the strategic industry of state deffense

DB Sukarno, H Umar, AH Ramli - American Research Journal of …, 2020 - researchgate.net
Abstract The Defense Industry shows a decrease so that some products are no longer
produced due to the absence of orders. This condition questions the systems and business …