Sharing knowledge and expertise: The CSCW view of knowledge management

MS Ackerman, J Dachtera, V Pipek, V Wulf - … Supported Cooperative Work …, 2013 - Springer
Abstract Knowledge Management (KM) is a diffuse and controversial term, which has been
used by a large number of research disciplines. CSCW, over the last 20 years, has taken a …

Psychological factors behind the lack of participation in online discussions

Y Amichai-Hamburger, T Gazit, J Bar-Ilan… - Computers in Human …, 2016 - Elsevier
The majority of participants in online communities are lurkers, who browse discussions
without actively contributing to them. Their lack of active participation threatens the …

A survey of available corpora for building data-driven dialogue systems

IV Serban, R Lowe, P Henderson, L Charlin… - arxiv preprint arxiv …, 2015 - arxiv.org
During the past decade, several areas of speech and language understanding have
witnessed substantial breakthroughs from the use of data-driven models. In the area of …

[BOK][B] Knowledge management in organizations: A critical introduction

D Hislop, R Bosua, R Helms - 2018 - books.google.com
Knowledge Management in Organizations is the most comprehensive and critical textbook
on the subject. Encompassing a number of perspectives-including organizational behaviour …

[BOK][B] Cyberpragmatics: Internet-mediated communication in context

F Yus - 2011 - library.oapen.org
Cyberpragmatics is an analysis of Internet-mediated communication from the perspective of
cognitive pragmatics. It addresses a whole range of interactions that can be found on the …

Research note—the impact of community commitment on participation in online communities

PJ Bateman, PH Gray, BS Butler - Information systems …, 2011 - pubsonline.informs.org
Online discussion communities have become a widely used medium for interaction,
enabling conversations across a broad range of topics and contexts. Their success …

Applying common identity and bond theory to design of online communities

Y Ren, R Kraut, S Kiesler - Organization studies, 2007 - journals.sagepub.com
Online communities depend upon the commitment and voluntary participation of their
members. Community design—site navigation, community structure and features, and …

Expertise networks in online communities: structure and algorithms

J Zhang, MS Ackerman, L Adamic - Proceedings of the 16th international …, 2007 - dl.acm.org
Web-based communities have become important places for people to seek and share
expertise. We find that networks in these communities typically differ in their topology from …

Knowledge sharing and yahoo answers: everyone knows something

LA Adamic, J Zhang, E Bakshy… - Proceedings of the 17th …, 2008 - dl.acm.org
Yahoo Answers (YA) is a large and diverse question-answer forum, acting not only as a
medium for sharing technical knowledge, but as a place where one can seek advice, gather …

Network exchange patterns in online communities

S Faraj, SL Johnson - Organization science, 2011 - pubsonline.informs.org
Large-scale online communities rely on computer-mediated communication between
participants, enabling them to sustain interactions and exchange on a scale hitherto …