Product service system: A conceptual framework from a systematic review

A Annarelli, C Battistella, F Nonino - Journal of cleaner production, 2016 - Elsevier
This paper sets out to contribute to a critical theory debate through the presentation and use
of a framework for the categorisation of literature linked to Product Service System (PSS) …

Servitization implementation in the manufacturing organisations: Classification of strategies, definitions, benefits and challenges

MM Kamal, U Sivarajah, AZ Bigdeli, F Missi… - International journal of …, 2020 - Elsevier
The integration of products and services into a bundled product/service offering by
manufacturing organisations is seen as a global trend in today's competitive business …

Servitization: revisiting the state-of-the-art and research priorities

T Baines, A Ziaee Bigdeli, OF Bustinza… - International Journal of …, 2017 - emerald.com
Purpose The purpose of this paper is to consolidate the servitization knowledge base from
an organizational change perspective, identifying developed, develo** and undeveloped …

Value-capture in digital servitization

GK Agarwal, J Simonsson, M Magnusson… - Journal of …, 2022 - emerald.com
Purpose Digital capabilities in operations and delivery through constant data acquisition and
future predictions have accelerated digital servitization through reduced uncertainty. New …

Servitising manufacturers: the impact of service complexity and contractual and relational capabilities

ME Kreye, JK Roehrich, MA Lewis - Production Planning & Control, 2015 - Taylor & Francis
Processes of servitisation will lead providers to change their service delivery structures, but
they also need to transform broader organisational attributes including contractual and …

Organisational change towards servitization: a theoretical framework

A Ziaee Bigdeli, T Baines, OF Bustinza… - Competitiveness …, 2017 - emerald.com
Purpose The need for a holistic framework for studying organisational transformation
towards Servitization is implicit. This is particularly relevant as Servitization demands …

Employee motivation in product-service system providers

ME Kreye - Production Planning & Control, 2016 - Taylor & Francis
This research investigates how intrinsic and extrinsic motivation factors contribute to
employee motivation in providers of product-service systems (PSS). Employee motivation …

A framework for cost evaluation in product service system configuration

J Shen, JA Erkoyuncu, R Roy, B Wu - International Journal of …, 2017 - Taylor & Francis
Configuration systems are increasingly used as a means for efficient design of customised
product service systems (PSS) to satisfy diverse customer needs. Cost evaluation is thereby …

The role of human resource management (HRM) for the implementation of sustainable product-service systems (PSS)—an analysis of fashion retailers

M Adam - Sustainability, 2018 - mdpi.com
Implementation of product-service systems (PSS) requires structural changes in the way that
business in manufacturing industries is traditionally conducted. Literature frequently …

The influences of contract structure, contracting process, and service complexity on supplier performance

W Zou, SA Brax, M Vuori, R Rajala - International Journal of …, 2019 - emerald.com
Purpose To build a more comprehensive understanding of factors affecting the success of
service contracting, the purpose of this paper is to investigate the influences of service …