Racism, hate speech, and social media: A systematic review and critique

A Matamoros-Fernández, J Farkas - Television & new media, 2021 - journals.sagepub.com
Departing from Jessie Daniels's 2013 review of scholarship on race and racism online, this
article maps and discusses recent developments in the study of racism and hate speech in …

Disturbing the peace: Experiencing and mitigating emerging harassment in social virtual reality

G Freeman, S Zamanifard, D Maloney… - Proceedings of the ACM …, 2022 - dl.acm.org
Harassment has long been considered a severe social issue and a culturally contextualized
construct. More recently, understanding and mitigating emerging harassment in social …

Disproportionate removals and differing content moderation experiences for conservative, transgender, and black social media users: Marginalization and moderation …

OL Haimson, D Delmonaco, P Nie… - Proceedings of the ACM on …, 2021 - dl.acm.org
Social media sites use content moderation to attempt to cultivate safe spaces with accurate
information for their users. However, content moderation decisions may not be applied …

Sok: Hate, harassment, and the changing landscape of online abuse

K Thomas, D Akhawe, M Bailey… - … IEEE Symposium on …, 2021 - ieeexplore.ieee.org
We argue that existing security, privacy, and antiabuse protections fail to address the
growing threat of online hate and harassment. In order for our community to understand and …

Moderator engagement and community development in the age of algorithms

J Seering, T Wang, J Yoon… - New media & society, 2019 - journals.sagepub.com
Online communities provide a forum for rich social interaction and identity development for
billions of Internet users worldwide. In order to manage these communities, platform owners …

Safe spaces and safe places: Unpacking technology-mediated experiences of safety and harm with transgender people

MK Scheuerman, SM Branham, F Hamidi - Proceedings of the ACM on …, 2018 - dl.acm.org
Transgender individuals in the United States face significant threats to interpersonal safety;
however, there has as yet been relatively little research in the HCI and CSCW communities …

Reconsidering self-moderation: the role of research in supporting community-based models for online content moderation

J Seering - Proceedings of the ACM on Human-Computer …, 2020 - dl.acm.org
Research in online content moderation has a long history of exploring different forms that
moderation can take, including both user-driven moderation models on community-based …

Personalizing content moderation on social media: User perspectives on moderation choices, interface design, and labor

S Jhaver, AQ Zhang, QZ Chen, N Natarajan… - Proceedings of the …, 2023 - dl.acm.org
Social media platforms moderate content for each user by incorporating the outputs of both
platform-wide content moderation systems and, in some cases, user-configured personal …

Designing toxic content classification for a diversity of perspectives

D Kumar, PG Kelley, S Consolvo, J Mason… - … Symposium on Usable …, 2021 - usenix.org
In this work, we demonstrate how existing classifiers for identifying toxic comments online
fail to generalize to the diverse concerns of Internet users. We survey 17,280 participants to …

" Did you suspect the post would be removed?" Understanding user reactions to content removals on Reddit

S Jhaver, DS Appling, E Gilbert… - Proceedings of the ACM on …, 2019 - dl.acm.org
Thousands of users post on Reddit every day, but a fifth of all posts are removed. How do
users react to these removals? We conducted a survey of 907 Reddit users, asking them to …