Context Previous studies have raised concerns about the analysis and meta-analysis of
crossover experiments and we were aware of several families of experiments that used …

Context: Families of experiments (ie, groups of experiments with the same goal) are on the
rise in Software Engineering (SE). Selecting unsuitable aggregation techniques to analyze …

Understanding the users' needs is important for designing an application that provides a
good usage experience. One can use design thinking (DT) to help identify those needs …

How can software practitioners assess whether their software supports diverse users?
Although there are empirical processes that can be used to find “inclusivity bugs” piecemeal …

Context: In any discipline, replications of empirical studies are necessary to consolidate the
acquired knowledge. In Software Engineering, replications have been reported since the …

Research problem: No study has explored how incorporating personas into heuristic
evaluation of products, namely websites, affects the kinds of findings reported and the …

The capability of website quality management to drive tourism customer e-loyalty is the key
factor to achieve superior performance of destination marketing organization (DMO) website …

Usability evaluation is an essential task in web application development. There have been
several attempts to integrate user-centered design with agile methods, but it is hard to …

Content management systems (CMSs) such as Joomla and WordPress dominate today's
web. Enabled by standardized extensions, administrators can build powerful web …

E-government allows governments to service citizens in a more timely, effective, and cost-
efficient method. The most popular benefits of Government-to-Citizen (G2C) are the simple …