The contribution of dynamic capabilities (DCs) to firm performance remains unclear and at
the centre of debate. Based on a systematic literature review of 92 quantitative articles, the …

Dynamic capabilities allow firms to adapt to rapidly changing environments, such as digital
business ecosystems (DBEs) based on emerging technologies. Here, non-focal firms face …

Though singular or discrete service innovations are accepted as essential to the
performance and survival of organizations, practitioners and researchers are increasingly …

With the global evolution of information and communication technology (ICT), organisations
need to keep up-to-date with the trends. Whilst most countries are able to respond to these …

With the rise of the service economy, many companies are attempting to gain a competitive
advantage through service innovation. However, the existing research on the factors …

Innovation activities and, particularly, service innovations, impose high demands on a firm's
information processing capabilities. IT tools are supposed to support internal and external …

Purpose Given the rapid adoption of intelligent and digital manufacturing among the current
business environment, emerging mobile information technology (MIT) becomes an ever …

This study assesses the influences of organizational ambidexterity and new public
management (NPM) innovations on public service quality in the under-researched and …

Smart service innovation is the process of reconfiguring resources, structures, and value co-
creation processes in service systems that result in novel data-driven service offerings. The …

Purpose The purpose of this study is to empirically investigate the role of dynamic
capabilities, specifically the sequence of sensing, seizing, and transforming capabilities, in …