The myth of the ethical consumer–do ethics matter in purchase behaviour?

M Carrigan, A Attalla - Journal of consumer marketing, 2001 - emerald.com
Marketing ethics and social responsibility are inherently controversial, and years of research
continue to present conflicts and challenges for marketers on the value of a socially …

New areas of research in marketing strategy, consumer behavior, and marketing analytics: the future is bright

J Sheth - Journal of Marketing Theory and Practice, 2021 - Taylor & Francis
In the last fifty years, marketing theory and practice has made significant advances toward
becoming more scientific and rigorous. This paper reviews significant past developments in …

Keynote paper From marketing mix to relationship marketing‐towards a paradigm shift in marketing

C Grönroos - Management decision, 1997 - emerald.com
Discusses the nature and sometimes negative consequences of the dominating marketing
paradigm of today, marketing mix management, and furthermore discusses how modern …

On bullshit

HG Frankfurt - On bullshit, 2009 - degruyter.com
One of the most prominent features of our world is that there is so much bullshit. Yet we have
no clear understanding of what bullshit is, how it's distinct from lying, what functions it serves …

The evolution of relationship marketing

JN Sheth, A Parvatiyar - International business review, 1995 - Elsevier
Relationship Marketing is emerging as a new phenomenon. However, relationship oriented
marketing practices date back to the pre-Industrial era. In this article, we trace the history of …

[BOOK][B] The service-dominant logic of marketing: Dialog, debate, and directions

RF Lusch, SL Vargo - 2014 - books.google.com
Expanding on the editors' award-winning article" Evolving to a New Dominant Logic for
Marketing," this book presents a challenging new paradigm for the marketing discipline. This …

Refining virtual co-creation from a consumer perspective

J Füller - California management review, 2010 - journals.sagepub.com
In this time of wikis, social networks, and user-generated content por-tals, terms such as
crowdsourcing, 1 co-creation, 2 user innovation, 3 vir-tual customer integration, 4 and open …

Carrots, sticks, and promises: A conceptual framework for the management of public health and social issue behaviors

ML Rothschild - Journal of marketing, 1999 - journals.sagepub.com
The author presents a framework that considers public health and social issue behaviors
and is based on self-interest, exchange, competition, free choice, and externalities. Targets …

Diagnosing customer value: integrating the value process and relationship marketing

A Payne, S Holt - British Journal of management, 2001 - Wiley Online Library
The concept of value and, more specifically, customer value is of increasing interest to both
academics and practitioners. This paper undertakes a substantial review of past and current …

Value in business markets: What do we know? Where are we going?

A Lindgreen, F Wynstra - Industrial marketing management, 2005 - Elsevier
This article presents a review of the existing literature on value in business markets, from the
perspective of both business marketing and purchasing and supply management, in three …