From the learner's perspective: A systematic review of MOOC learner experiences (2008–2021)

RL Moore, SJ Blackmon - Computers & Education, 2022 - Elsevier
We report the results of a systematic review of learners' experiences and perspectives in
massive open online courses (MOOCs). This systematic review includes 51 articles …

Take a MOOC and then drop: A systematic review of MOOC engagement pattern and dropout factor

H Huang, L Jew, D Qi - Heliyon, 2023 - cell.com
Abstract Massive Open Online Course (MOOC) plays an important role in education equity
and lifelong learning without entrance barriers, time limitations, and geographical …

[HTML][HTML] Re-examining post-acceptance model of information systems continuance: A revised theoretical model using MASEM approach

A Mishra, A Shukla, NP Rana, WL Currie… - International Journal of …, 2023 - Elsevier
This study extends the post-acceptance model of information systems (IS) continuance,
which is widely used to explain users' satisfaction and IS continuance intentions. The …

Online learning satisfaction in higher education during the COVID-19 pandemic: A regional comparison between Eastern and Western Chinese universities

H Jiang, AYMA Islam, X Gu, JM Spector - Education and information …, 2021 - Springer
Student satisfaction is of great significance in online learning, but few studies have explored
its determinants in emerging countries. This study investigated the determinants of university …

Understanding the impact of knowledge management factors on the sustainable use of AI-based chatbots for educational purposes using a hybrid SEM-ANN …

MA Al-Sharafi, M Al-Emran, M Iranmanesh… - Interactive Learning …, 2023 - Taylor & Francis
Artificial intelligence (AI)-based chatbots have received considerable attention during the
last few years. However, little is known concerning what affects their use for educational …

English speaking with artificial intelligence (AI): The roles of enjoyment, willingness to communicate with AI, and innovativeness

F Huang, B Zou - Computers in Human Behavior, 2024 - Elsevier
The pervasive use of artificial intelligence (AI) among educational stakeholders has
inevitably led to discussion around its influence on learning as well as users' continuance …

Determinants of customer satisfaction in chatbot use: evidence from a banking application in Turkey

BA Eren - International Journal of Bank Marketing, 2021 - emerald.com
Purpose This study aims to investigates customer satisfaction from the use of bank chatbots
and the effect of perceived trust in chatbots and banks' reputation on customer satisfaction …

The bright side of online consumer behavior: Continuance intention for mobile payments

S Purohit, R Arora, J Paul - Journal of Consumer Behaviour, 2022 - Wiley Online Library
Researchers on online consumer behavior have rarely discussed the subjective well‐being
aspect or improving the life quality of the next billion as the bright side. Emerging …

How mobile augmented reality applications affect continuous use and purchase intentions: A cognition-affect-conation perspective

H Qin, B Osatuyi, L Xu - Journal of Retailing and Consumer Services, 2021 - Elsevier
Augmented reality (AR) is rapidly gaining attention in practice, and research as the adoption
of smartphones and technological advancements persist. The focus of current literature on …

Continuance intention of university students and online learning during the COVID-19 pandemic: A modified expectation confirmation model perspective

T Wang, CL Lin, YS Su - Sustainability, 2021 - mdpi.com
The prevalence of COVID-19 has changed traditional teaching modes. For many teachers,
online learning effectively compensated for the absence of traditional face-to-face …