The paper presents a literature review of the main concepts of hotel revenue management
(RM) and current state-of-the-art of its theoretical research. The article emphasises on the …

Revenue management aims to maximize financial performance by setting different prices for
the same offerings. However, such practices may deteriorate the nonfinancial performance …

Purpose The purpose of this research study is to present an overview of hotel revenue
management (RM) research articles published in scholarly journals during the 2001-2013 …

This research monograph aims at develo** an integrative framework of hotel revenue
management. It elaborates the fundamental theoretical concepts in the field of hotel revenue …

The era has ended when revenue management can stand alone as a tactical approach to
room management. With technological and management support, revenue management …

Dynamic pricing is at the core of hotel revenue management (RM). Big data technologies
have facilitated information processing and enriched dynamic pricing techniques. One of the …

Fairness perceptions play an important role in customers' behavior, and this study explores
which consumer characteristics influence fairness perceptions of revenue management …

As a consequence of implementing revenue management systems, many service firms (eg,
airlines, hotels, car rentals) systematically overbook capacity, thus striving to maximize the …

Consumer loyalty is one of the most critical marketing constructs and has received ample
academic attention. However, despite many studies on consumer loyalty in different fields …

Customer relationship management (CRM) has been increasingly adopted because of its
benefits of greater customer satisfaction and loyalty, which in turn, leads to enhanced …