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Workplace mistreatment in the hospitality and tourism industry: a systematic literature review and future research suggestions
Y Zhou, TG Mistry, WG Kim, C Cobanoglu - Journal of Hospitality and …, 2021 - Elsevier
This study conducts a systematic review and examines 156 articles of workplace
mistreatment in hospitality and tourism industry, published from Web of Science and Scopus …
mistreatment in hospitality and tourism industry, published from Web of Science and Scopus …
Exploring the effect of workplace incivility on job outcomes: testing the mediating effect of emotional exhaustion
Purpose The main goal of this research study is to look at the mediating effect of emotional
exhaustion in the association between workplace incivility and job outcomes (job stress, job …
exhaustion in the association between workplace incivility and job outcomes (job stress, job …
Understanding the consequences of workplace incivility: the roles of emotional exhaustion, acceptability and political skill
C Moon, C Morais - International Journal of Conflict Management, 2022 - emerald.com
Purpose Workplace incivility is a common deviant behavior happening in organizational
contexts, and it can have serious negative consequences such as decreasing employees' …
contexts, and it can have serious negative consequences such as decreasing employees' …
Hotel employees' burnout and intention to quit: the role of psychological distress and financial well-being in a moderation mediation model
A Baquero - Behavioral Sciences, 2023 - mdpi.com
Continuous changes, such as pandemics and increasing competition, as well as high
workload, affect the workplace behavior of hotel organizations today, resulting in employee …
workload, affect the workplace behavior of hotel organizations today, resulting in employee …
Workplace spirituality and employee incivility: Exploring the role of ethical climate and narcissism
M Lata, R Chaudhary - International Journal of Hospitality Management, 2022 - Elsevier
This study aimed to examine how and when the practice of workplace spirituality fosters a
civil work atmosphere in the Indian hotel industry. Grounded in social cognitive theory …
civil work atmosphere in the Indian hotel industry. Grounded in social cognitive theory …
Co-worker and customer incivility on employee well-being: Roles of helplessness, social support at work and psychological detachment-a study among frontline hotel …
V Kuriakose, S Sreejesh - Journal of Hospitality and Tourism Management, 2023 - Elsevier
The current study based on the Affective Events Theory attempted to empirically examine
how different types of workplace incivility affect employees' well-being and whether …
how different types of workplace incivility affect employees' well-being and whether …
[PDF][PDF] The effect of authentic leadership on counterproductive work behaviors in Egyptian and Turkish travel agents: Workplace incivility as a mediator
B Al-Romeedy, O Ozbek - African Journal of Hospitality, Tourism …, 2022 - researchgate.net
The importance of authentic leadership has increased in various organizations as one of the
positive leadership styles that affect the survival and continuity of organizations in a dynamic …
positive leadership styles that affect the survival and continuity of organizations in a dynamic …
Dark triad traits, job involvement, and depersonalization among hotel employees: The mediating role of workplace incivility
Previous studies have explored the effects of each dark triad trait (narcissism, psychopathy,
and Machiavellianism) on supervisor incivility, job satisfaction, and productivity. However …
and Machiavellianism) on supervisor incivility, job satisfaction, and productivity. However …
Breaking the psychological contract of travel agency employees during the COVID-19 pandemic: The moderating role of mindfulness
M Mekawy, AM Elbaz, MM Shabana… - Tourism and …, 2022 - journals.sagepub.com
This study investigates the influence of psychological contract breach (PCB) on work-related
attitudes and behaviors (ie, organizational cynicism, workplace incivility and work alienation) …
attitudes and behaviors (ie, organizational cynicism, workplace incivility and work alienation) …
Scylla and Charybdis: The relationships between supervisor active and passive cyber incivility with job stress, work engagement, and turnover intentions
K Tasoulis, G Theriou, N Louzi… - European Management …, 2024 - Elsevier
Cyber incivility (CI) is a prevalent form of workplace mistreatment with deleterious
consequences for individuals and organisations. Although research has established a clear …
consequences for individuals and organisations. Although research has established a clear …