[HTML][HTML] Inovação em serviços: estado da arte e perspectivas futuras

RM Léo, J Tello‐Gamarra - Suma de negócios, 2017 - Elsevier
Apesar dos importantes avanços na pesquisa em inovação em serviços, essa área ainda
tem desafios a serem superados. Nesse sentido, o objetivo deste artigo é analisar o estado …

Service innovation for customer engagement in the Italian banking sector: a case study

V Formisano, Y Cavacece, M Fedele… - Predicting Trends and …, 2019 - igi-global.com
The financial crisis of 2008 produced various effects on banks compelled to rethink their
business models, especially for better customer relationship management following the …

Moderation effect of flexibility in projects on senior management commitment in achieving success in financial services IT projects

P Tiwari, B Suresha - International Journal of Project …, 2023 - inderscienceonline.com
Senior management commitment and flexibility improve project responsiveness to volatile
and high-impact scenarios, especially in large projects and programs. The aim of this study …

[PDF][PDF] Financial socialization, strength of social ties and investment literacy of investors in P2P lending platforms

R Legenzova, G Leckė, A Gaigalienė - 2022 - scholar.archive.org
This study explores survey data of investors in peer-to-peer (P2P) lending platforms to
assess their investment literacy, to explore how this literacy is affected by their nancial …

Disrupting the Banking System with Blockchain Technology: The Case of Bitcoin

B Okpala - Available at SSRN 3751178, 2020 - papers.ssrn.com
Bitcoin cryptocurrency appears to be a vital disruptive innovation that will transform the
financial system. But the concern is the possibility of its wider acceptance and sustainability …

[PDF][PDF] Innovation in services: state of the art and future perspectives

M Léo, J Ricardo and Tello-Gamarra - academia.edu
abstract Despite significant advances in research on innovation in services, there are still
major challenges in this area. The purpose of this article is to analyse the state-of-the art on …

Social Innovation in the For-Profit Organization: The Case of Banca Prossima

T Abbate, A Presenza, LR Sheehan - … , methodologies, tools, and …, 2019 - igi-global.com
Social entrepreneurship and social innovation are attracting increasing attention from policy
makers, practitioners, as well as academics. They represent different ways of thinking and …

[PDF][PDF] Ekonominės socializacijos poveikio inovatyvių finansinių paslaugų vartotojo elgsenos racionalumui vertinimas

G Leckė - 2022 - vdu.lt
Elgsena–veiksmų ir reakcijų visuma esant tam tikromis aplinkybėmis (Agnes, 2010).
Elgsenos ekonomika–mokslo sritis, nagrinėjanti socialinių, kognityvinių, emocinių bei …

The role of banks in the sustainable development of territory: an ecosystems view

V Formisano, M Saviano, F Caputo… - Cybernetics and …, 2018 - taylorfrancis.com
A new vision of territory development in which actors are engaged in a collaborative
relationship to foster a sustainable development of territories is emerging. Development …

The Impact of E-leadership on the Organizational Commitment of the Virtual Teams in Islamic Banks in Palestine: The Mediating Role of Building Trust رسالة ماجستير‎

DMS Khalaf - 2018 - repository.aaup.edu
This thesis aims to investigate the mediating role of building trust in the impact of e-
leadership in enhancing organizational commitment for the virtual teams in Islamic banks in …