With the continuing application of artificial intelligence (AI) technologies in decision-making,
algorithmic decision-making is becoming more efficient, often even outperforming humans …

Forecasting has always been at the forefront of decision making and planning. The
uncertainty that surrounds the future is both exciting and challenging, with individuals and …

Purpose Artificial intelligence (AI)-based chatbots have brought unprecedented business
potential. This study aims to explore consumers' trust and response to a text-based chatbot …

Research suggests that consumers are averse to relying on algorithms to perform tasks that
are typically done by humans, despite the fact that algorithms often perform better. The …

Despite abundant literature theorizing societal implications of algorithmic decision making,
relatively little is known about the conditions that lead to the acceptance or rejection of …

Artificial intelligence (AI) is revolutionizing healthcare, but little is known about consumer
receptivity to AI in medicine. Consumers are reluctant to utilize healthcare provided by AI in …

With technological developments in artificial intelligence, algorithms are increasingly
capable to perform tasks that were considered to be unique for humans. However, literature …

Research has a long history of discussing what is superior in predicting certain outcomes:
statistical methods or the human brain. This debate has repeatedly been sparked off by the …

We address a relatively under-explored aspect of human-computer interaction: people's
abilities to understand the relationship between a machine learning model's stated …

With machine learning models being increasingly used to aid decision making even in high-
stakes domains, there has been a growing interest in develo** interpretable models …