How to retain customers: Understanding the role of trust in live streaming commerce with a socio-technical perspective

M Zhang, Y Liu, Y Wang, L Zhao - Computers in Human Behavior, 2022 - Elsevier
Live streaming commerce has been the mainstream of e-commerce in recent years.
Although live streaming research has gained interest, a holistic model explaining why …

Antecedents of trustworthiness of social commerce platforms: a case of rural communities using multi group SEM & MCDM methods

S Abbas, A Alnoor, TS Yin, AM Sadaa… - … commerce research and …, 2023 - Elsevier
Business' ethics have changed the landscape of commerce around the world lately.
Legitimacy, robustness, and morality are among the most important factors that build …

From e-commerce to m-commerce: An analysis of the user's experience with different access platforms

GA Lucas, GL Lunardi, DB Dolci - Electronic Commerce Research and …, 2023 - Elsevier
The e-commerce market size is increasing day by day. In this context, m-commerce has
become one of the fastest growing forms of e-commerce in the world. Considering the …

A retentive consumer behavior assessment model of the online purchase decision-making process

T Petcharat, A Leelasantitham - Heliyon, 2021 - cell.com
Nowadays, most shoppers use e-business online platforms. However, consumer behaviors
need to be studied in terms of satisfaction and the intention to purchase and re-purchase …

How do relational bonds affect user engagement in e-commerce livestreaming? The mediating role of trust

M Zhai, Y Chen - Journal of Retailing and Consumer Services, 2023 - Elsevier
E-commerce livestreaming depends heavily on user engagement. However, the effect of
relational bonds (ie, financial bonds, social bonds, and structural bonds) on user …

Does e-retailer's country of origin influence consumer privacy, trust and purchase intention?

S Bhattacharya, RP Sharma, A Gupta - Journal of Consumer …, 2023 - emerald.com
Purpose Consumers are worried about sharing their sensitive information during online
shop** due to the e-tailer's unethical practices and hacking-related concerns. Prior …

Consumer behaviour in cross‐border e‐commerce: Systematic literature review and future research agenda

J Chen, YC Lan, YW Chang - International Journal of Consumer …, 2023 - Wiley Online Library
Cross‐border electronic commerce (CBEC) was developed from traditional e‐commerce to
cater to the growing demand for online transactions among global traders. Consumer …

Users' attitude and intention to use mobile financial services in Bangladesh: an empirical study

MTA Himel, S Ashraf, TA Bappy, MT Abir… - South Asian Journal of …, 2021 - emerald.com
Purpose While the usage of mobile financial services (MFSs) is increasing rapidly in
develo** countries, research on users' attitudes and behavioral intention to adopt MFS is …

[PDF][PDF] Artificial intelligence (AI) adoption: An extended compensatory level of acceptance

CSK Chow, G Zhan, H Wang, M He - Journal of Electronic Commerce …, 2023 - jecr.org
This paper uses a new measurement of AI's intelligence related to task performance to
examine how expectations about the operating efficiency of an AI technology influence the …

Consumers' purchase intentions in social commerce: the role of social psychological distance, perceived value, and perceived cognitive effort

X Yang - Information Technology & People, 2022 - emerald.com
Purpose Electronic word-of-mouth (eWOM) has become one of the most influential
information sources for consumers' purchase decision-making. Based on construal-level …